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10AM - 7PM
77 Main St B, Andover
Mobile Phones
“Thrilled with my screen repair! It was very quick and affordable, and they even gave me Tempered glass. My phone has never looked this clean before! Thank you AJ and congrats Chad on your new franchise.”
“The price of the screen protector is more than most would like to pay, but the warranty is well worth it. As a heavy equipment operator, my phone gets beat up, and I have had my screen protector replaced many times. It's much cheaper in the long run than having to buy new screen protectors each time.”
“My back glass shattered and Teral was very responsive and came right out. He fixed it perfectly and was very communicative. I called around to other places, and he was the best deal. I would have paid even more for the convenience. I highly recommend this business!”
10AM - 6PM
251 Main St, Wilmington
Mobile Phones
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“Nelson was so amazing! He was very knowledgeable and very patient with me. My hesitation on upgrading my Galaxy 7 was very clear but Nelson assured me that he will walk me through the process and make sure I left with confidence and security with the Galaxy 24! Thank you so much, Nelson, I appreciate your kindness and customer service!”
“I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.”
“The sales associate met me as I walked into the store. We at right down at his desk an ask how could he help me.He the got me an estimate of what my plan would be with the additional equipment.”
“I really enjoyed the moment, by the store, the girl was very kind and very patient, I thank her very much, she does a good job, congratulations to the whole store team, I hope to see you again soon”
“We were helped immediately after walking in. The person that helped us was very knowledgeable and super helpful. He helped up find us find exactly what we wanted.”
9:30AM - 6PM
191 S Broadway, Lawrence
Mobile Phones
“Friendly staff and outstanding service! I brought my iPhone in to have the screen replaced. Never made an appointment but just showed up and was in and out, in just about an hour. I highly recommend this place!”
“Erick was FANTASTIC! He was so helpful with my mom and I and answered all/any questions we had. He even helped transfer all our information over to our new phones! Definitely will be visiting this location and Erick again for all Verizon assistance!”
“I was helped by Johan. He was extremely knowledgeable about the products and plan pricing. He provided great recommendations and helped set up my phone. I recommend this store for any AT&T issues.”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
“These guys are great. They are super friendly and knowledgeable about all Powersports. They work out of there home property but are set up great to complete any job better than most shops I've seen. I've had pat work on all my machines( ski doo back country, Cbr 1000rr and my kx450f). I couldn't be happier with the work he does and the prices. He seems to know a lot about the newer machines and takes pride in his work as everything I've brought comes back detailed and working perfect. I highly recommend these guys to anyone.”
10AM - 6PM
157 Main St, North Reading
Mobile Phones
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
“They replaced my daughter’s iPhone 13 screen. Best price I had gotten. Staff was super nice. They have a lot of good stuff too. I will definitely go back there and recommend them to others.”
“The staff was very good to me.. If I didn't understand the first time they were very patient with me. I would give the staff 5 stars. They. always would say when leaving come back anytime if you need help. Nice feeling.”
10AM - 8PM
2 Broadway, Methuen
Mobile Phones
“Went in today for the second time , only T-Mobile I will come too I’ve had experienced horrible customer service at other ones, Jessica was again the one to help me and she’s great and very welcoming as always. She helped me and explained every plan and phone to me until I finally made a final decision , very happy. Thank you again will definitely recommend.”
“I would like to bring to your attention that it is imperative that a moment needs to be addressed to your amazing staff, particularly Dennis and Fitz!!
I had been dealing with an ongoing issue in regards to my iPhone, Apple Watch and my AirPods as well, while being sent back and forth between my financial institution and the Apple Store, at the same time I had made 3 separate visits to the T-Mobile in Billlerica, which I immediately was confident that I did so being that my first moment in the establishment your employee Dennis was more than proactive in helping me out even extending himself by reaching out to his brother, Fritz, who I at the time did not meet yet, anyway, he reached out and resolved my problem easily no problem.
I then after dealing with more issues regarding my bank and Apple and I developed to go into T-Mobile (my cellphone provider), which this time I had the pleasure to meet Fritz which he just as well was very proactive to help me out which he did while being very informative as was the first visit.
So I wanted to say thank you very much and I really hope that you value the fabulous staff working and representing your business, thank you.
Daniel Lepore”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
10AM - 7PM
234 S Main St, Middleton
Mobile Phones
“Jay and Ari were incredible here. I came in to add a simple teachers discount and ended up saving a ton of money and learning about a deal my plan had for new phone. Big wins all around. jay and Ari were super nice and helpful 10/10 would recommend working with them to anybody.”
“Samantha was EXTREMELY helpful to me in multiple different ways. She helped me change my plan to the one I wanted and helped my apply for ACP to reduce my phone bill. She was very professional and kind. She went above and beyond to do everything she could to help me. I was extremely satisfied with her service and I think she is a wonderful person and hard good worker. She even stayed past closing time to finish helping me with everything. She is 10/10 employee and I think she should get a raise and a promotion! She was so wonderful and helpful I cannot say enough good things about her. Thank you Samantha!!!! You are the best metro employee I have ever met!!!”
“The costumer service was great but i could be better they serve drinks and chips there I enjoyed that part it has change a lot in this past days or weeks but the costumer service is still the same”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“The store has a great kind service,thanks to Kin who helped me.There was no waste of time and the store has also a lot of technological stuff that you can use throughout daily use.”
“The owner is a amazing man he helped me at a time I was at a loss in getting a photo ( is not a photo shop) of my dad done( who passed) i needed this to display next to his urn. What heand his workers did is unimaginable. Family members spoke of the picture with tears in their eyes. The heart felt joy i saw in his eyes and the work his team did is just amazing Their are great business that do amazing work and really care. This is one of them. Thank you again from a daughter whos heart you lifted.”
“The staff is amazing?! I've been helped by 3 different employees since being a customer?, they have great personalities and they seem to know what they are doing ???. But seriously, I have been to metro on Essex and the one on Broadway ( in Lawrence), both locations have the best employees?! They all deserve raises ??♀️”
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“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”