Colonial Chevrolet has garnered positive feedback for its outstanding customer service and knowledgeable staff. Many customers appreciate the personal touch, noting that employees, like Joe and Matt, remember past purchases and make the buying experience smooth and respectful. Several reviews highlight the professionalism and attentiveness of the service team, particularly praising service advisors like Michael Najdi and service manager Bob Fahey for their commitment to resolving issues effectively and explaining necessary repairs. Customers have reported successful resolutions to complex problems, such as fixing a malfunctioning radio quickly and efficiently. However, there is some criticism regarding pricing, with one customer expressing disappointment over the high cost of a tire plug. Despite this, the overall sentiment reflects a strong recommendation for the dealership, with a number of customers indicating their intention to return for future vehicle purchases. The environment at Colonial Chevrolet is described as friendly and customer-oriented, making it a favorable choice for both sales and service needs.
Great service!! Friendly staff. Always putting the customer first!!
December 2025
Everyone was great. My experience buying a new car was incredible . Best place to buy a Vehicle.
December 2025
Bought a car from Joe 15 years ago. He remembered everything and made the new purchase go as smooth as possible and it had some complications that he over came immediately. Thank you Joe.
