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“After I was told by another company that the concrete spray on my new car wouldn't come off easily (and they wouldn't do it), I took my car to Leading Edge. Scheduling was super easy and they got it all off in a matter of hours. I'm super happy and will definitely go back in the future!”
“Robb and Andy provided great service and respected what I wanted and didn't try to pressure me into anything other than... I felt welcomed from the minute I walked through the door. I'm so happy with my purchase and I always appreciate PHENOMENAL CUSTOMER SERVICE! Thank you so much!
Update... Went today, Sept 14th to test drive and Andy's energy is still the same. I'm grateful to have a great salesman as he is. I'll be going back soon.”
“I’ve been getting my car serviced at Porsche Hunt Valley for approximately 18months now, and every visit I am met with some of the best customer service I have ever experienced. So much so that I actually took the time to complete the survey and write a quick review. They’ve definitely earned my business for years to come.”
“Had an excellent experience with Maven Motors! I had accidentally reversed over a plastic bollard and ended up taking the entire front bumper off my car.. I dropped in to MM un-announced on a Sunday (which is meant to be by appointment only) and they were in there working on some other projects! The team were super nice to us and said they could fix the bumper immediately. The price he charged me was extremely good value, only $120 for the entire bumper. I had enquired about pricing at some other spots for the same work and was quoted more than double! I Would really recommend recommend MM if you are looking for friendly, efficient and great value service!”
“Ole skool values with new skool flair. Car was damaged on Thursday night, called Dynamic Collision Services on Friday, they gave me an appointment for Monday morning. Rob completed his review upon my arrival at 8:15 am. He listened to my concerns, the team did their magic while I did my work in the comfort of the clean, colorful waiting area. By 9:00 am, my bumper was better and my faith in quality craftsmanship with excellent customer service was restored. Got to be the best in B’more! Make the call.”
“I have been using Foreign Auto for years, the service is always excellent and the prices are fair and very reasonable. I recommend any young lady with a vehicle to take your car to them, they will let you know exactly what is going on with your car and will let you know how much it cost before any work is done! Brian, Steve and the team are awesom!! I'm a customer for life!!”
“I was in an accident. They fix my car and made it look new again. Andrew was awesome. He walked me through the repair process. They had my car body fixed. They washed and cleaned my car inside and out , called when it was ready and gave up dates along the way. They made this part easier since I was suffering with a back and knee injuries and took some of the burden of my car accident off of me. I highly recommend them.”
“They did a great job freshening up my vehicle with a wash/polish, restored headlights and shampooed my seats. I would definitely recommend them and use their service again.”
“I absolutely had no problems extremely smooth sailing with this company very easy to work with very clear reasonable price and my vehicle looks amazing. I would definitely highly recommend them and if I needed to hopefully won’t need to I will certainly use them again.”
“I made an appointment online to get the damage assessed on my new car and how much it would cost me to fix it. Due to some construction on the highway and poor planning on my part, I arrived 15 minutes late to my appointment and was completely open to rescheduling. However, the staff still took the time to look over my car damage and hear me out.
They have their prices per hour posted in the office, clear as day. As they assessed my car, they explained how the repairs would have to be done and what sort of work that would involve. They were VERY transparent about their prices, and even made a suggestion to me that, though not as pretty, using touch up paint on the roof would save me a lot of money because they would have to remove the windshields to repaint the roof, and the damage on the roof is only shallow scratches to begin with. After seeing friends deal with overspray or poor craftsmanship at other shops, the attention to detail and making sure the paint/clear coat would have adequate coverage is appreciated. They also mentioned that all of their work comes with a warranty!
Unfortunately, since I had just made a large down payment on this car, I didn't have the funds to get it fixed right away, but having seen their assessment process, as well as receiving a print out of the itemized quote, I am pleased with Slade Auto Body & Paint, and hope to bring my business to them ASAP.
Also, I'm not sure where in the review to put this, but some shops closer to me had complaints about getting their car returned with no gas or several more miles on it. I am always a little worried about someone taking my car for a joyride. However, one of the first things Slade did was record my current milage, and they added it to my printout. They really respect your property.”
“I had a great experience working with Matthew S. Communication was great, the process was easy and straightforward. Pricing was fair from the start. It was a no pressure process which I appreciate. Would definitely purchase again from Matt and Heritage Subaru.”
“I love the work that Eugene and Mike did to my truck. My trick was hit from the back. I was leery about getting the repairs done because I thought it would never drive the same and the paints would not match. I was wrong. The paint match and the truck was like new. It was detailed as well. The turn around time was two weeks. They were friendly and knowledgeable from start to finish and very communicative I was and I am beyond pleased with the service that was provided.”
“Just went there to fix a minor “ deer run in”! Blown away by the service quality and friendly atmosphere ! The lady at front counter tried to help me by coming out side then she got me a very skilled gentleman who got me going in 5 minutes! I am amazed and grateful for such good care and attention! Highly highly recommended”
“I have purchased over 25 cars in my lifetime… Korey was one of THE BEST Motor Specialists that I have come across. My husband and I were looking for a car for our high school senior. We wanted it to be reliable, safe, and cool for school! Our last stop of the day was BMW of Catonsville. I’m so glad we did! Korey walked out and showed us why he is a BMW Certified Genius! It felt like we’ve known him for years and were catching up. He knew the best car on the lot that would satisfy our needs and he delivered a beautiful car for our senior! He even presented it with a big bow!!! From Korey in sales to Mark in finance, it was such a smooth, non-pressured experience! Thank you so much for a great experience!!! We will be back!”
“I was very concerned about a noise is what I thought was a strut. I am not a mechanic and misdiagnosed the noise. Angel, the mechanic, was very helpful and bent over backwards to identify my concern.”
“Great team that does great work. I appreciate Samuel, Winston, and Hollie for the commitment to excellent customer service and their team that was shown. It makes for smooth transitions for the customer.”
“They are the BEST!
Esp Steve, Jacob and Henry. I really appreciate their consistent patience, expertise and candor. Amazing!! Fast and efficient! Do not go anywhere else! ☺️??”
“Had the part ready for me as well as guided me directions there. Came back later and they assisted me in another part. Thank you
Tall Caucasian man named William I believe”
“You know when you do something that you would NEVER normally do? Yep, that was me with my trusty Red Rav. I was kicking myself. So I called CACC the same day and Eddie said bring it over! He picked up right away what NEEDED to be fixed and kept the car. But not until he loaded me up with his delicious chocolate (which I have quite a fondness for). His guys fixed up the car - it looks gorgeous and ... (Eddie gave me some more chocolate - sorry Eddie, now everyone is going to want your chocolate even tho I know it was only meant for me). Btw, Eddie has done work for us before so we knew what a great job they do. Plus, Eddie is just the sweetest person ever. He makes you feel better after you break your car. Thank you Eddie! God Bless!”
“I can't find enough words to express my gratitude and admiration for the people of the company with whom I communicated. Thank you for the high quality of repair of my car. I will especially remember the warm feelings from communicating with Writer Clint Magers and Office Admin Madeline Gill-Boucher. I will recommend SOMCC to all my friends!”
“Cannot say enough about the attentiveness of Jessica and her team! Very professional, thoughtful, and courteous. Jessica quickly got us into a courtesy car and on our way while keeping us informed of the status of our car throughout the entire process. Thank you so much, AutoNation Subaru! (Big shout out to Lance (in sales) too! He's one of the best out there!)”
“Randy and the rest of the team were amazing! I had a deer run into my side door, and they repaired everything. Everything looks perfect and brand new, and they also (this was a surprise to me) cleaned out the inside of my car. What a treat to pick it up so clean! And the communication through the process of getting the repairs done was nice and easy - I was able to speak with Randy directly to get status updates and schedule my pick up. I can’t recommend them highly enough! Everything was great!”
“Chris, the paint team, and every team they have at Caliber is top-notch. They are amazing communicators, very friendly, and help in every way they can to get you back on the road better than before. I have already made recommendations to friends and family that they need to take their services to Chris and Caliber and I will continue to do so after the excellent service I received.”
“I called their service department regarding my preowned BMW that I had purchased. Derrick was very helpful and walked me through my vehicle's service history and answered my questions on upcoming services. Top notch in my book. BTW, I called another dealership in the area and they were not as helpful. I know where I'm taking my car for service! Keep up the great work!”
“I am an attorney that has handled thousands of auto accident claims the last 25 years. Carty’s Collision and Service is the only place I bring my vehicles for service and, especially, collision work. They are independent and work for your interests, not the insurance company’s. The charges are fair and appropriate. The work is stellar. And the customer service is friendly and better than ANY repair center I have ever encountered.”
“We had an excellent experience with Peter’s Body Shop. My wife was in an accident, our insurance provider sent a list of approved auto body shops. We called the three with the best reviews in our area. The first two weren’t very friendly and were backed up with existing work. Everyone one as Peter’s was super friendly and they got us in right away for an estimate. From there on we dealt with Craig Duncan, who embodies knowledge and professionalism. He understood we wanted to keep the car, and made decisions that kept us from reaching a repair value that would total it. Craig was very responsive and talked with me at a level of detail appropriate for someone who does their own maintenance and works on their cars. Their work looks great and they got the repairs completed in short time. Overall and excellent experience, and Craig has my many thanks.”
“I went there the other day and had a specific request, he knew everything about my car inside and out by just saying the problem. They really know what they are talking about and really professionals I’m gonna take my cars there and I already recommended it to all my friends and will do in future as well!”
“They did great work here! Plus they have a service for the car rental agency to come grab you and also drop the car off at there shop. Whole process was smooth and easy”
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“My name is Basilio Epps I took my truck over there to get a spray in linner on my Jack owner did a great job and he honest and he look under my truck and told me it was rusted bad and couldn’t understand coat it and had my truck done 3 hours and done wright I will be back over again and jack was very nice!”