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“Came here for a tux rental. Was taken care of, but just a fews day later, my plans changed. I reached out to see about some adjustments to my order - not expecting I would have much luck. Mani and team didn't have to, but they helped me out!
I really appreciate Mani following up after I left a message. He called back soon after, and he listened to my problem. True professional. Great customer service and follow through!
Thanks again, Mani!”
“Very helpful and friendly staff! Went in yesterday with an online order that I needed to exchange for a different size (ordered 9.5 women’s instead of men’s) that they didn’t carry in stock and they helped me with the return and re-order.”
“Just Yesterday, I bought a Men's Pale Yellowish-Orange XL Air Jordan T-Shirt, even though I was supposed to buy a Men's Red, Orange, and Light Green XL Y2K Vintage Foot Locker Polo Shirt. But, Foot Locker didn't have a Men's Orange, and Light Green XL Y2K Vintage Foot Locker Polo Shirt. The T-Shirt that I bought at Foot Locker yesterday was on sale for $29.99.”
“customer service was awesome!! two guys helped us find the right shoes and were super polite and helpful. they helped us pick out some reeboks that we are very happy with.”
“Found shoes we were looking for because another shoe store didn't have them. Set up is weird with huge block of wood in middle of store to house the shoes. Two ladies upfront were chatting away. Had to ask a third that was straightening shoes for assistance. She was very helpful and friendly. Clothing in back of store did not look inviting. Opportunity with merchandising the apparel and accessories. Store looks large outside...the huge wooden display gives dollhouse vibes....rather weird for a shoe store. Check out process was easy. We were thanked for shopping on the way out by the ladies upfront.”
“Store manager Gabby and DMs Margarita and Jose were super kind and helped me find two pairs of shoes and the appropriate insoles and cushions. I’m a heels person with skinny ankles and desperately needed some flats help. It was also great to see the DMs helping Gabby and hyping her up! ? I’ve worked/managed retail in the past and didn’t always have that helping hand.”
“Thanks so much to Manager Rene and Associate Ishmel!! They quickly took my call. Set expectations (no holds). There was only one shoe left. When I got to the store. Everyone was practicing social distancing. There was a line but the Associate at the door was instructing customers and tld to enjoy shopping. Customers were getting in and out. No lingering. Help keep these young people safe while shopping. Great job Finish Line! @finishline”
“The sales representative at the store was very professional and helpful, he greeted us and asked if we needed help as soon as we came in the store. Would recommend to everyone. They also have a great shoe selection.”
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“I was browsing shoes at DSW Wheaton yesterday not sure what I wanted. I asked Anita for help and she was amazing! She is so smart, friendly, and kind-hearted and helped me find what exactly what I was looking for.If need any help just ask Anita! She has all the answers!”