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9AM - 5PM
13711 Georgia Ave, Silver Spring
Banks
“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”
“Honestly, I really cannot express my pure gratitude for having Kevin Albertini from Sandy Spring Bank be my go to guy through this whole process. He was truly fighting tooth and nail to get everything accomplished. It was a long road of disappointments for my family before switching lenders and being referred to Kevin Albertini. And finally my family and I are 1st time homeowners. I hope to have him again when i purchase my 2nd home.”
“Rosalind helped me secure a line of credit and she was resourceful, professional, friendly and helpful. She kept me informed throughout the whole process and I had my line of credit in record time. Great experience!”
“Best place and Dr’s in the World! I am beyond Grateful and Thankful for my Doctors and their treatment they offer me! Thank you so much Dr Kustner, Dr Ombrello, NP Patrycja Hoffman \u0026 Tina Romeo Best team anyone could ask for! Love you all!!”
“Roy is such a pleasure to work with. My agent Scott and the lawyer (Ed) I worked with in closing my first home were impressed with how meticulous he worked. I am really hoping that this will serve as a bridge for a new partnership between them.He is very detailed with his communication and very specific with instructions. A much needed aspect into home buying. He will discuss every changes and options and how things will affect me in the long process. He is always available, and if he can’t take my call he will make sure to call me back even after office hours.He’s been there with me from the start of my journey (January of this year). He knew of my struggles finding a home until I told him I will take a break. I feel like I entered into a bidding and lost each time. Then my family intervened and took me to Scott. Then, we found the one in 3 days. In 2 weeks time me and Roy are ready to close. 3rd week we closed.”
“My wife and I being first time homebuyers we were new to the entire house buying process. Max Guba with Sandy Spring Bank made the whole process a breeze and exciting! From the first phone call you can tell Max is filled with energy and has a smile, truly the definition of good customer service in my opinion. He was great to inform us of the current grant programs that are out there, because they go away quickly! Max was there to answer any questions you might have and walk you through each step of the loan process. You could call, text, or email, and you would get a response almost immediately. I would recommend reaching out to Sandy Spring Bank if you are looking to purchase a new home!”
10AM - 4PM
11499 Columbia Pike, Silver Spring
Banks
“Jerry is the best representativeHe was super professional and coolHelp me for every question and I will recommend him to all my friends from Israel about him!!!!”
“I got personalized care from Murtuza. He spent time listening to my concerns. He was able to resolve my problem in a professional and quick manner. I feel he is a welcomed new addition to Lafayette!”
“Marsha and Singh were amazing! They solved the issues right away and they were very patient with my family. Their customer service is A+++. Thank you for your help!”
9AM - 4PM
1308 East-West Hwy, Silver Spring
Banks
“Our experience with NIH Credit Union so far has been nothing but positive. We only wish they had more branches! We want to give a shout out specially to Rockville Branch manager Anna Cardenas, who was so extraordinarily helpful to us this week in dealing with a bunch of paperwork and account updates we needed to get done. She was professional but friendly and personable, and had lots of patience as well! We also do wish, though, that NIH Credit Unions would reinstate masking policies, especially in this time of COVID and FLU surge.”
“I have worked with Thomas Morgan for the past 4 years, ever since I started a Mortgage Broker business, and he has been amazing to work with. Extremely knowledgeable and responsive, and never too busy to give great advice. If you are looking to purchase compliance documents, and also want someone who doesn't just stop at the sale, but will keep assisting/clarifying tough situational questions, look no further.”
“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“I worked with Keith Whitaker and he helped me order my business cards, hes very knowledgeable, and were both into gaming. Became my favorite really quickly. Will be looking for him everytime i need service.”
9AM - 5PM
3200 Olney Sandy Spring Rd, Olney
Banks
“My recent visit went quite well. I was helped by Sophia, who greeted me with a warm, friendly smile. She was able to easily complete my transaction, and was even able to help me with my usual request for $2.00 bills. As a regular at the Olney branch, I've always found the staff to be most courteous, friendly and helpful.”
8AM - 5PM
4704 13th St NW, Washington
Banks
“During the leadership of Rev. Harris and Rev. Thomas, Peoples Church began to thrive beautifully. Great days and years were joyfully present and ahead of us for many future years to come. Both of your resignations on 8/28/22 was a sad day for our church. I wish great things for both of you and without a doubt, I know that we will hear phenomenal things about both of you, to come.”
“Recently rebranded as “Forbright Bank”. Forbright is a full-service bank, direct commercial lender and consumer lender, committed to playing an important role in accelerating the transition to a sustainable, clean energy economy.”
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
10AM - 4PM
3401 Connecticut Ave NW, Washington
Banks
“I've been banking with this location for over 5 years now. They are the friendliest bunch. The whole team is incredible from Marela Luciano, Reem Ghazal, Isaih Jones to Zizika Odukwe.”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
10AM - 4PM
12125 Veirs Mill Rd, Silver Spring
Banks
“I went to this branch to resolve a problem with my debit card. I was very well attended to by the manager, who resolved the problem and still spoke Portuguese. I'm sending all Brazilians there. Thanks!”
9AM - 5PM
10400 Old Georgetown Rd, Bethesda
Banks
“The branch manager, Fern Assyrian, is absolutely terrific! She is always so helpful and such a pleasure to deal with. She has turned this branch around. I was thinking about switching my account to a different location until I met her. she is a perfect example of what good customer service is all about.”
“The service at the branch is excellent! The staff is very professional and courteous. Barbara Gordon, Asst Manager is always ready to assist. Negative is that this branch is not open on Saturdays and Citizens needs more location.”
“Lafayette Credit Union has been a joy to bank with. I worked with Josue Willets at the Kensington Branch to open a business account and the amount of dedication Josue showed to opening our account was heartwarming. He felt like a part of the team! He and the rest of the team at Lafayette made the whole experience seamless and easy.”
“I'm very surprised by the reviews here. I switched my checking from PNC to Presi in May 2023 because of the interest rate offers, even though there are PNC branches near home and work. They've been easy to reach by phone and an actual human is there. Everything has been as advertised and I'm glad we made the switch.”
“The Branch Manager Lydia is the epitome of what you want in customer service. She was sympathetic to my clients needs, followed up with her daily, went above & beyond to get results. Lydia’s positive attitude & attention to detail made an unfortunate fraud case that turned my clients world upside down, bearable & gave my clients direction to get results & at the end of it all a happy solution. Lydia has changed my perception of Bank of Americas customer service & I hope she achieves the success that she deserves. Thank you Lydia.”
10AM - 5PM
6643 Old Dominion Dr, McLean
Banks
“Great customer service at this branch! I worked with Mr. Mohammed Khalid and he did a great job helping me with wire services! If you want to work with a bank in Northern Virginia with great customer service I highly recommend Mr. Khalid and this Citibank branch.”
“Sandy Spring Bank and loan officer Mario Diaz have been terrific to work with. I am a realtor who frequently refers my clients tyo Mario because he is patient, and he runs the numbers for multiple scenarios so my clients can easily chose which is the best one for them. I really appreciate how easy he makes it for them to understand their choices.”
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“Came in today to open a checking account and it was super easy and fast on my phone. Jhonatan helped guide me and also explained more about the credit cards that i saw on my emails. Thank you for having a great caring staff.”