Banks in Silver Spring, MD

30 locations found near Silver Spring
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“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”

4.3 Superb54 Reviews

“Our experience with NIH Credit Union so far has been nothing but positive. We only wish they had more branches! We want to give a shout out specially to Rockville Branch manager Anna Cardenas, who was so extraordinarily helpful to us this week in dealing with a bunch of paperwork and account updates we needed to get done. She was professional but friendly and personable, and had lots of patience as well! We also do wish, though, that NIH Credit Unions would reinstate masking policies, especially in this time of COVID and FLU surge.”

4.6 Superb16 Reviews

“Welcome to Sunnyville that's right no exaggeration with that. The sun always seams to shine in this Suntrust branch every time I come inside. It has to be the management because as soon as you walk in the door you are greeted with smiles and several welcome to Sunnyville...er..Suntrust. Everyone notices you and acknowledges your presences, you are someone there is no discontented grunts or nasty looks like you are the one who just robbed them last week. "Would you like a seat"? Coffee while you wait"? "Massage..."? Okay maybe no massages yet but I could certainly see it here. They really try to make everything as tranquil and pleasant as possible. Nope none of that negativity at all just smiles from everyone and for once a bank is really being nice to you. Heck... the nice teller gal even gave me a lollipop with a big bright smile at the end. "Have a nice day and a pleasant tomorrow".”

4.5 Superb11 Reviews

“I just had another great experience with a medrano the bank teller that went beyond the call of her position and cashed my check when they were not even open yet . This young lady should teach that demon lady Laura Campbell how to be friendly to customers even when things are not always in order . That’s why I gave this branch a five star ⭐️ 04/09/2020”

3.8 Good19 Reviews

“Ms Karlene was exceptionally helpful and patient with a problem of a compromised account. She followed up as well and made sure everything was resolved. Outstanding customer service”

3.4 Good47 Reviews

“A great small bank, every time I come in they address me by my last name and look happy to see me. Especially a banker name Dorian. He remembers my preferences and is always happy to help. Every time I have a problem or a question, I call and Dorian is very to help. He never forgets to return my calls and salve every issue. Will defiantly recommend this small bank that makes me feel like family. All the other workers are great as well, I just don't remember all of their names :)”

3.6 Good18 Reviews

“I had one day to get a wire transfer or cashiers check to secure the mortgage on my first home. Unfortunately, the day I went to the bank, there was a system wide shutdown for these processes. I was in a total panic but Erica and her colleagues did everything they could to find a work around for this issue. They were so kind and understanding of my dilemma and they made sure I remained calm. Everyone in the bank was so sympathetic and so professional, as there was nothing any of us could do at the moment with the computer system error. While it took hours, they managed to find a way to secure a cashiers check for me and now I am happily in my new home. Thank all of you wonderful ladies at Citizens for being supportive, helpful, and understanding of my stressful situation. I appreciate all of you so much.”

3.9 Good11 Reviews

“Great personalized service. My 100 year old mother is delighted by the wonderful personalized service she receives at Sandy Spring Bank. The staff goes out of their way to be helpful and make her feel welcomed. Thank you!”

4 Good9 Reviews

“Jerry is the best representativeHe was super professional and coolHelp me for every question and I will recommend him to all my friends from Israel about him!!!!”

3 Average73 Reviews

“Oscar, the branch manager. A1 customer service helped me with my issue in a promptly manner. Quick in and out explained in detail what was going on. The staff are lovely and the tellers are professional as well.”

3.5 Good11 Reviews

“Excellent customer service at the bank. They are super polite and helpful and are willing to go out of their way to help. I have specifically worked with Ed there - he is simply amazing and very courteous!”

3.4 Good13 Reviews

“Edwin is amazing and his customer’s service is amazing i really appreciate his time today the whole staff is amazing each time i come here i met with the best customer service. Keep up the good work”

3.1 Average27 Reviews

“I love the people at this branch. The manager is an angel. The tellers Sheila and my Ms. Happy are super helpful. Love to be greeted as soon as I enter the door. This is what customer service is about.”

3.2 Average15 Reviews

“It’s very busy lately due to many reasons and we appreciate your services. Valerie helped me setup a new check account today and fell as if it was in and out quickly. There are many others behind me but they are working quickly as possible to help. A+++”

3.1 Average20 Reviews

“I don't even bank here but I was impressed by my visit I had to review. I was in desperate need for quarters for my apt's coin laundry in the basement down in Glover Park. I work out in Rockville and bank with a credit union with limited locations and hours so I was weighing my options for quick quarters so I can have clean laundry less than 24 hours before an international flight. When I arrive I was promptly greeted by two ladies who directed me to their business window. Predictably there was a long wait with it being a Friday compounded by the fact it was the weekend before the holidays. When I got to the window I asked to change 40 into quarters. Cindy asked me if I was a member. I said no fully expecting a finance charge. instead she gave me my quarters and mentioned that they do 20 fee free as a courtesy for non members but since I waited in line she obliged and gave me all the quarters I wanted. I wish that Wells Fargo as an entity matched the level of service of their own branch employees which would compel me to bank with them. U”

3.6 Good7 Reviews

“As a resident of Leisure World, I'm very happy that we have our own on-campus credit union. I normally use their ATM. On the occasions I used their office, the customer service was prompt, professional, and very accommodating. Many customers at this location are elderly with special needs — the staff goes out of their way to respond to all requests.My only concern at this point is that Leisure World is building a new Admin building and I hope Signal Financial FCU will continue to have a location in the new facility.”

4 Good4 Reviews

“Maxine was incredibly patient and helpful. We had made an appointment. In the past, we had been frustrated by the service here at this branch. However this time we were very happy and satisfied.”

3.2 Average11 Reviews

“Wonderful experience! CD rates were highest and moved $ to this bank.. Decided to depart major banks who are concerned with investors and massive bonuses. Prefer a customer bank.”

3 Average19 Reviews

“the employees of this branch ( Colesville) of the bank are very professional and very attentive in their work, they helped me to do a lot of things in a very short time. I'm very happy to be the customer of this bank.”

3.1 Average9 Reviews

“The people here are very kind and helpful. I quickly and easily opened a savings account and had great conversations with the workers. Definitely recommend coming here!”

2.8 Average26 Reviews

“I’m giving this bank 5 stars because the team here works exceptionally hard to keep customers satisfied and happy. Though TD Online banking has a tendency to suck at times, I can count on each and every team member on this team to help me resolve my banking issues.Maron & Asneketch are the two fearless leaders at this branch. They are kind, knowledgeable, and effective in resolving just about every TD banking problem.Brandon is my go-to guy for all banking needs. Whenever he does leave, I am going to miss him very much.Diana, Debra, Beza, Adriane are all excellent at their jobs. It really sucks when people take their frustration out on them, because they are diligent workers and fast and efficient learners.To every one star giver in the reviews, I challenge you to check your disposition at the door so that these people can do their jobs effectively and efficiently while being of help to you. 9 times out of 10, it’s TD online banking giving you are hard time.”

2.9 Average14 Reviews

“The bank was recently built and looks correspondingly very clean and very new. There is a drive thru, an inside and outside ATM, two private teller stalls for routine services, and modern booths for more complicated customer service interactions. The staff experience was incredibly positive. I had hit a Zelle monthly limit and needed to withdraw cash and didn't have my debit card to complete the transaction myself. Staff were immediately available, acknowledged me and directed me to a teller that involved a brief wait. Angie (teller) and Sebastian (customer service rep) were both warm, friendly, upbeat, and helpful. I was shown how to add my debit card to my banking app for digital transactions as well as how to use it at the inside ATM. I'm so behind on technology but I appreciate being proactively offered. Highly recommended!”

2.8 Average25 Reviews

“The customer service at the 1100 Wayne Avenue Branch is spectacular. The teller engineers Simona and Thomas are consistently excellent with all good days. The customer service is rated 10 stars but this survey is limited to 5. Thank you Truist Bank for have a great staff!!”

2.8 Average22 Reviews

“This is another good bank called Suntrust Bank. It resides in the Glenmont Shopping Center behind the McDonalds and Capital One bank .It has good teller windows but sometimes not all that much staff for it during busy days , But I know they can do better . They have a pretty good crew with three desks for management assistance too . They have a big security vault and a ATM On the outside that needs added security around it in case of criminal activities around the area to keep all customers safe . But they need better firewall security to add to our accounts to be sure we are not hacked or cyber attacked by terrorists or scammers over the internet . This is a pretty good sized bank for the area but it needs a sign to point people in the right direction so that people can see where the bank is without problems being hidden behind the McDonalds and Capital One Bank . They have good customer service very professional and the atmosphere is inviting , welcoming, and friendly . So come on down to the Suntrust Bank and get a most unique experience hopefully you'll not soon forget . They look forward to seeing you all there on your next adventure visit there .”

2.9 Average11 Reviews

“Recently, I visited two branches in Silver Spring, MD. In one of them our visit was a great waste of our time and Chase's resources. I am shocked by the level of unprofessionalism and incompetency.Next day, we decided to go to one on Georgia ave, Silver Spring. Just as we entered, we were warmly greeted and asked the purpose of our visit. After that Jean Paul Faye helped us to open new banking product and set it up. Jean Paul is a great professional and a super nice guy. He solved our issue, helped to address our concerns and patiently answered our questions. Highly recommend this branch and Jean Paul.”

2.7 Average62 Reviews

“I was at PNC silver spring to open my business account, Melody Gats Wright was the person that help me. He customer service is an amazing. I can't ask a better person! Thank you Melody for you assistant!”

3 Average7 Reviews

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