I had an incredibly disappointing experience with Bank of America. Their customer service was abysmal, with long wait times and unhelpful representatives. I would strongly advise anyone to steer clear of Bank of America and explore other banking options."
September 2023
The manager was useless. Blaming the “system” and was not willing to “think” to help me resolve the issue.
July 2023
Bank of America has really fallen down when it comes to customer service. I have been a customer for over 20 years (business and personal) and still get treated as a stranger when I have to go into the bank.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
