9AM - 3PM
1019 York Rd, Towson“I can't comment on the service department, which seems to have a lot of negative reviews. This is specifically for the new car sales, and Steve, the sales manager. I was looking around to order a custom Porsche, and, if you've been in the market for a 718 or 911, will know how crazy difficult it can be between allocations and markups. Steve took time out of his day to explain the entire process to me, even though I wasn't local, and was a genuine pleasure to interact with. It didn't end up working out with Porsche Hunt Valley as I found an allocation sooner elsewhere, but I genuinely would support Porsche Hunt Valley in the future just based on how great an impression Steve made on me.”
“This place is amazing. I needed new wiper blades and first went to an Advance Auto Parts location near me. There was one person working there, and I was, for the most part, completely ignored, except for when I initially came in and he looked up what size wiper blades I need and ended up TELLING ME THE WRONG SIZE (I found out later). Then I stood in the aisle, looking at all the different kinds of wiper blades, and he never once came to help me. Then he tried to hurry me up, saying they were closing soon, when there was still a half hour to go before they closed. I walked out. I decided to spend my money somewhere where my business would actually be appreciated.So a few days later, I ended up at AutoZone in Towson. Upon entering, I was immediately greeted by multiple employees, including the regional (I think) manager. Someone quickly looked up what I needed, made a recommendation on what brand and type to purchase, and then after I bought them, they came out and put the new blades on my car for me and disposed of the old ones.They made my day. The difference in customer service experience between the two stores was like night and day. I will never go anywhere else. Thank you, AutoZone! I will be back soon.”
“Highly recommend!
I just bought my first pre-owned Mercedes here. Fernando was a patient, friendly, and professional dealer. His service was very good. And everyone at the BMW of Towson was so pleasant to work with! The whole process is smooth and smiling. Thank you very much, Fernando!”
“long wait, but top tier work and paint matching. looks like it just rolled off the factory production line. they went the extra mile, washed the car and cleaned the interior as well.”
7:30AM - 9PM
1014 Taylor Ave, Towson“Talk to parts department over phone about a window motor for my car. Was told they have part. Drove 40 minutes to salvos on Loch Raven just for them to tell me that they didn't have the part they said that the part shows up in the computer but they didn't have it in stock very disappointed they should check first and make sure they have the part before telling the customer that they dude have the part and stop what he will update a computers. So, if you Eva X4 Parts over the phone make sure you ask the parts person to check the shower to make sure they do have it in stock and it's not a computer error. For this reason I give them only two stars”
“I bought a 2021 tesla model s plaid. From start to finish it was a great experience. The sales staff finance manager and general manager were all genuinely concerned about customer service . I would highly recommend them to anybody looking for a reasonably priced new or used vehicle”
8AM - 4PM
720 Kenilworth Dr Suite B, Towson“Allen Rollocut is my go to service guy here and I go here because of him. When I take my Mini here I know it will be fixed correctly and with care. Allen is on top of it. He keeps me informed of the repair progress and makes sure I have a loaner if needed. His calm manner, understanding of Minis and the way he explains what's going on makes me feel confident that my Mini is in good hands. Thank you, Allen!”
“AutoNation Collision center did a great job with my Mini....I left the vehicle with them went on vacation and came back to my car fixed and ready to roll...quick, efficient and car looked fantastic.”
“I am a fan of Lexus of Towson. Scott in the Service Department is fantastic - he goes out of his way to schedule maintenance, follow-up on communication, and takes initiative to keep our vehicle running well. Jonathon in Sales has a welcoming disposition and connects well with people of all ages. Though we live closer to another Lexus dealer, this location can't be beat - it's friendly, professional, reliable, and has great follow-through. I am a busy person (who isn't?). When it comes to vehicle "stuff," Lexus of Towson doesn't waste my time and gets the job done right the first time. With appreciation! - JL”
8AM - 4PM
700 Kenilworth Dr Suite D, Towson“I went in for a service today, I was anxious because I had such a bad experience at BMW of Alexandria. Keon was my service specialist and he assured everything was done timely and correct. I'm considering upgrading to an SUV and this sealed the deal for me. Thank you!”
“Had lift kit installed along with new rims an tires. I Would recommend. To go here they had the Best prices an good work very happy with my truck an way them communicated with me.”