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December 2023 by Angela Hudson
I went to this place for years and always got a lot of money back. I never understood how as he didn’t really explain much to me. It seemed sketchy but because I was getting so much back on my returns, I naïvely continued going, and didn’t question it.Until one year I got a letter from my state saying that I owed $80,000 in back taxes due to incorrect filings. I immediately reached out to Tate and started trying to get it fixed. They avoided my phone calls and would not address it. Finally, I went in person to speak to them, and their remedy was for me to lie and do fraudulent activity in order to try and get the back taxes removed.Long story short, I ended up having to hire a tax attorney, and spent several years fighting until I eventually had to pay the taxes back.I would not recommend this place. The ridiculously large tax returns are nice until the IRS catches on and comes after you and then they will leave you hanging.
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December 2023 by Miguel Villazon
Since my first review was somehow magically taken down, here’s a copy paste of it. Do not use this guy.Complete and total scam. If you want to have your taxes audited and have DC come after your for back taxes because your “tax professional” put your residence as Virginia, then use this joker.
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August 2023 by DENISE CHATMAN
The service has really went downhill with this company. I never received my taxes into my accoun after paying for the preparation and Jerome response was silent.
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July 2023 by TL GREEN
TTT was recommended by a family member and I'm glad I found them after a bad situation from my last tax preparer. Katrina, thank you for taking my call and showing exemplary customer service and kindness during my time of distress. I've found my new tax home and I don't plan on leaving.
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August 2022 by Tanika Childs
If I could rate 0 stars I would. DO NOT GO TO THIS ESTABLISHMENT FOR YOUR TAXES. YOU’VE BEEN WARNED!!! I filed my taxes early April. I filed an extension because I owed taxes the previous year. JEROME NEVER FILED MY EXTENSION AND IT COST ME AN EXTRA $550. I have receipts that proved when I filed and when he finished which was damn near two months after I filed. Not only that but he told my mother my information about what I owed. They don’t answer the phone. Cant leave a voice message and they don't keep in contact about the status of your return. DEFINITELY NOT PROFESSIONAL. I WILL MO LONGER SUPPORT THIS BUSINESS AND WILL DO ALL THAT I CAN TO TELL EVERYONE TO NOT GO HERE!!!!!
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August 2022 by ccbywayofdc
I am in agreeance with the 3 most recent reviews. It has also been approximately a little over four months since I drop off my families taxes. If they couldn't handle the volume of taxes to prepare, they should have had cut a off date and not accepted anymore. I knew we were going to probably owe like last year so I did my own extension and made a downpayment. That way it won't be such a hardship whenever they are done. I hope it won't take until October to file because county taxes will be due around that time $$$ and I'm praying they haven't lost or mixed up people's paperwork and are done properly:(The IRS is not to be played with and they don't care about excuses or what we are going through to get our taxes done!!Follow up response…I have called several times at least once or twice a month since May. Spoke to Connie and Belinda once or twice and was told someone would call me. Other times I’ve left several messages and no return call. But in your response to every review you asked to give your office a call. Now it’s August and still not knowing what’s going on with my families’ taxes…
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August 2022 by Victoria Archer
No Katrina means no more service from us. This has been the worst experience ever.
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July 2022 by Rich Devoted
This establishment is at a very convenient location. Its unfortunate when you want to support a local black owned business but the service is unbearable. I would not recommend this establishment for your tax preparing needs. This review is not based on tax knowledge for they are all seasoned accountants. The customer service just isn't great. Between unanswered phone calls, full voicemail boxes and unanswered emails (which you have to dig to find) you are kind of forced to go to the office for any assistance. Then in person you have unpleasant attitudes. I really hope this business cleans up their customer service for they have been around for a very long time and I would like to continue to see them thrive. I just choose to no longer do business with Tate, Tate & Tate.
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June 2022 by Cee C.
Still waiting on 2021 taxes. No call back after leaving several messages or voicemail full. Extension until October but it still shouldn't take this long after dropping off 1st week in April. Praying not to get penalized by IRS
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May 2022 by LocsAndKey TV
This business is unprofessional, their credibility is lost. I brought my taxes there in early March 2022 and I still haven’t received the status, I called and get a mailbox that’s full, when I finally connected and spoke to someone she stated that they (the tax business put in an extension for those taxpayers whose taxes they hadn’t completed yet), well when were you going to advise us? Still two months later, no response, I recently visited the office and wouldn’t you know it, they’re closed for an entire week!!! This is unacceptable. I’m not expecting a response because it’s going to be generic anyway. Are you going to waive some service fees? What about those who owe, are you going to cover their interest and penalties?!
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April 2022 by Raymond Bryant
It was good maryland taxas ,but should have left pa. Taxes alone.
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November 2021 by Marquita Williams
This is the only place I trust with my taxes. The customer service is very good and my taxes are filed in a timely manner. I'm always pleased with the dedication and time taken to explain what happens with my taxes each year. Professional, yet personable. Well worth the expense!
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June 2021 by Derrick S.
This is really a generous rating given the fact that they have had my tax information for a month 1/2 and I have spoken to no one outside of me calling to try and get a status. I am always told the same thing, that I will get a call tomorrow because the assigned person is not in the office today - which is what I was told when I initially took my business there. A colleague of mine referred me to this company. Needless to say they won't be on my Christmas list! I truly hope their actual accounting skills are better than their customer service skills. I guess I will never know - I have since found a different accounting company and everything is fine now.
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June 2021 by Tamara B.
I have been a client of Jerome Tate for about 4 years prior to the pandemic. He has always provided professional tax advice with great attention to details about my situation. The current tax season was very different from the personalized service to which I have become accustomed, but that is something no one could have predicted nor planned for. I would certainly recommend him to my family and friends.
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April 2021 by Quita Williams
This is the only place I trust with my taxes. The customer service is very good and my taxes are filed in a timely manner. I'm always pleased with the dedication and time taken to explain what happens with my taxes each year. Professional, yet personable. Well worth the expense!
