“My experience with OneMainFinancial was one of extreme appreciation and gratitude. I was treated with respect and kindness. It was an awesome experience. I would recommend them to anyone, which is something I rarely ever comment.”
“The team at On Q Financial is the best. Every person we interacted with during the process was extremely helpful. If we contacted them regarding a question, we received an immediate response. They made the stressful process of acquiring a mortgage *****************, guiding us every step of the way. I highly recommend using their services. ”
“Most of the time I have received excellent service. But, at this time they push me away to use website while I am there to get the service in side the bank. At least you have to be welcome and provide the necessary services for the customer inside your bank Using online always is not convenient . We/I sometimes prefer to do business inside bank with an agents.”
9AM - 2PM
7714 Marlboro Pike, Forestville“Mr Rondell Jay has been consistently responsive to my individual needs, providing banking and financial services promptly, attentively, professionally and with a smile.”
“We have been shopping around for a Car loan and the other credit unions APR was high. My coworker recommended Transportation. Within 48 hours we were approved, good rate and the cashiers check was delivered to the dealership. Our loan officer Shraddha Vera, was on point! Did this loan with haste, efficiency, great communication and a lot of hard work. We appreciate Shraddha and hope all their employees are this good.”
“Mr. Antoine McStay was OUTSTANDING!!! He explained EVERYTHING and was very personal while remaining professional. I will continue to be a loyal customer as long as employees such as Mr. McStay are around.Sincerely,One Extremely Satisfied Customer”
“FIRST RATE SERVICE all the way! I am very happy with my service today . Service was exceptional today! Mrs. Sherri listened to my enquires and patiently explained products/ services with concise clarity.. it is without hesitation that I recommend this branch to everyone! The branch managers, as well as Antoinette were friendly and helpful too . Thanks Sherri!”
“This is an excellent credit union if you work at the PTO. They will help you get your direct deposit for pay, and your online bill pay set up. The onsite location makes it extremely convenient. They have all the typical services like money orders, cashier's checks, CDs/money markets, savings accounts, car loans, etc. No problems.”
“I work in the suntrust building. We have a business account, as well as a personal account with Suntrust, and this location is one of my favorite branches. The bank itself is a lovely ambiance, and the staff are super courteous, and helpful. Never a long wait time, and the branch manager is a peach!”
“Ms Sara Hernandez,Bank of America at 1931 14th Street NWThank you for your professionalism in helping me understand a very complex issue on a checking account. Sara helped me work through problems on the account to come up with solutions.The customer service was outstanding, I would recommend you visit this Bank of America with your banking business. Excellent Management.Thank you!Karen V Brown”
“Kaylee was incredibly helpful and committed to solving my problem. She supported my needs and was incredibly responsive and kind. Lawanda was also great! Will definitely be returning to this branch.”
“Catherine Jone. Is very helpful and take her time to go over things. Makes you feel good about opening a new account. My experience was very great. She’s very patient and kind big thank you shout out to her.”
“AUB has served our business accounts very well over the past five years - first as Access National, now as Atlantic Union. Staff has been excellent and knowledgable, while being certain that all of our business needs are met. And they know who we are, too. Not all banks are created equal. I like their culture. Highly recommend.”
“Working with Eddy was a great experience, he was very communicative and kept things moving along for our HELOC. He answered all of our questions and gave us different options for our best outcome. Thank you Eddy!”
9AM - 12PM
41 Audrey Ln, Oxon Hill“Jorgina was amazing and extremely helpful! I went into the bank multiple times with issues I was having because of my other bank. I was greeted politely, and explained thoroughly what my options were at this bank. I’m grateful for having such a pleasant experience with jorgina. She is bilingual and such a pleasure to converse with. She didn’t rush me or make me feel like I’m just a number at the bank. Will keep nfcu as my bank for life now!”
8:30AM - 12:30PM
4704 13th St NW, Washington“During the leadership of Rev. Harris and Rev. Thomas, Peoples Church began to thrive beautifully. Great days and years were joyfully present and ahead of us for many future years to come. Both of your resignations on 8/28/22 was a sad day for our church. I wish great things for both of you and without a doubt, I know that we will hear phenomenal things about both of you, to come.”
9AM - 2PM
2200 Petrie Ln Suite 536, Glenarden“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”
“I have been with Burke and Herbert for 25 years and have always received outstanding services. The best one is at the main office in old town Alexandria. Ms. Mariana Mesak is always there to help me. She’s friendly , extremely polite and competent. She’s always helpful and understanding. I love this bank.”
10:30AM - 6:30PM
3700 O St NW, Washington“The loan officer that helped me today was extremely knowledgeable on the topic and helped modify the loan product in order to fit my needs. I always love the high energy of the employees, cheap loan rates, and free dumdums.”
“Upon getting my savings deposit started I was asked if I had anything else to do they have the best customer service and are very kind to the customers I will be giving my friends the info to come here these people are grea and I appreciate what they do”
“I've been banking with this location for over 5 years now. They are the friendliest bunch. The whole team is incredible from Marela Luciano, Reem Ghazal, Isaih Jones to Zizika Odukwe.”
“There simply are no superlatives sufficient to thank Christine Hamilton from the Federal Savings Bank for her fantastic service! Due to my personal situation, Christine Hamilton took what turned out to be an extremely challenging loan approval and successfully navigated me through the process to a successful conclusion. Christine’s personal attention to my financing was deeply appreciated. She answered every question I had and was always there for me when I needed her. It was evident that she really took her time to research all the options for me, and did not just settle for the easiest or most utilized option. I am a home owner!! In every single step, she proved to be friendly, patient, polite, knowledgeable, professional and consistently available to me. I will and would certainly recommend Christine Hamilton at The Federal Savings Bank to anyone I know who needs a mortgage. She is FABULOUS!”
“Estivin and Salam (I prob spelled that wrong) are amazing, as is this whole branch. They truly help me every time and are so patient and kind and actually TRY to do everything they can, without being lazy or trying to rush!”
“Amazing banking experience! Had a banking issue and Luis helped me. He was incredibly knowledgeable and kind. Highly recommend. It’s always a easy and pleasurable experience when I have to stop by.”
“Lafayette Credit Union has been a joy to bank with. I worked with Josue Willets at the Kensington Branch to open a business account and the amount of dedication Josue showed to opening our account was heartwarming. He felt like a part of the team! He and the rest of the team at Lafayette made the whole experience seamless and easy.”
“I've been going to this location for years. The service is excellent, Michelle as Manager is Professional and Accommodating. Had a few problems before she became Manager, but it was handled efficiently. No problem at all with the Service. Even the Security Guard was on point directing, answering questions. All around good Staff, Professional Behavior and Service.”