Herb Gordon Subaru provides a comprehensive experience for all Subaru needs, from leasing to servicing vehicles. Customers appreciate the accurate and professional work done in a timely manner, often experiencing short wait times. The service department is commended for its friendly and helpful staff, who create a welcoming environment, making it a family-friendly place to visit. Many customers have shared positive experiences, highlighting the knowledge and professionalism of employees like Luis and Luke, who go above and beyond to assist, even helping with insurance details and providing loaner vehicles when needed. The dealership has been recognized for its exceptional car buying experiences, with customers noting the efficiency and ease of the process. The staff members are described as kind and hospitable, ensuring that every visitor feels valued. Herb Gordon Subaru is recommended for anyone looking to purchase or service a vehicle, with particular praise for the attentive customer service and the overall friendly atmosphere.