BMW of Silver Spring is a trusted destination for all your BMW needs. The team at this dealership is praised for their exceptional customer service and expertise in handling various aspects of BMW ownership. Customers have consistently highlighted the professionalism, patience, and knowledge of the sales team, including individuals like Miguel Mendez and Pedro Delgado, who have made the car-buying experience a pleasant one. The finance team has also been commended for their clear explanations and assistance in finding the right terms for customers. In the service department, Delfin Green has earned a reputation as an exceptional service advisor, known for his prompt, valuable responses, and unwavering commitment to customer satisfaction. Customers appreciate his clear explanations, lack of pressure, and focus on successful outcomes. The dealership's commitment to customer care extends beyond the sales and service departments. Onsite experts like Amit Thanki have been praised for their willingness to take the time to advise customers, troubleshoot issues, and share their extensive knowledge of BMW features and functionality. Overall, BMW of Silver Spring has consistently delivered a positive and professional experience for its customers, earning them praise and recommendations from satisfied clients who have become loyal to the dealership.
Amit was a huge help getting my car sorted. Not only an expert in all things BMW, but a great person as well. I know I’ll be in good hands the next time I go to BMW of Silver Spring.
September 2024
Amit, Eric and Iso have been super helpful and responsive in helping me navigating the new car process. I'm very thankful for their guidance and patience!
August 2024
An amazing experience with the Silver Spring BMW Service Department and my Service Advisor Brandi Rodgers. A+++
