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“Large Walmart and very clean. The store is also well stocked and staff was incredibly friendly! I'm not use to that from such a large store. Great spot. Next time we're in the area we'll be sure to stop by. Always need SOMETHING!”
“I changed subways because they didn't give me help with my device and I am very happy to find a place where they helped me adjust my phone. I hope to stay for a long time.”
“Tushar was great! Honestly I was a terrible customer and didn’t pick up my phone in a timely manner. But Tushar was patient and helpful. Thank you again for your help!”
11AM - 7PM
7000 Arundel Mills Cir, Hanover
Mobile Phones
“The best Customer service , a the prices the best in the City it’s not one Place that Can match there Prices .a the Time frame Top Tier . I was there long an my phone was terrible. Best Service ?”
“Ingrid & James were awesome in porting over a business number to personal account and setting up new phones! Very patient and courteous. Highly recommend this store for all your wireless needs!”
“A huge THANK YOU to Tyzaya for the FABULOUS service today. Truly! After spending an eternity on the phone with 611 customer service, I was instructed to go to a store to complete my request. I arrived at this store today with documents in hand and after being greeted by several representatives (thank you!), I was initially told that they could not complete that service onsite. I was told that it was something that corporate did NOT allow them to do onsite. I would have to call the 611 customer service number...again! I was despondent. Thankfully Tyzaya asked me to take a seat so she could assist me with the issue. She was with me every step of the way and was so understanding. After 45+ combined minutes on hold, waiting, talking with different representatives on multiple phones, she finally helped me get my issue resolved. Can't believe it is finally DONE after all of the back and forth with the AT&T customer service line. THANK YOU Tyzaya and team!!!! Very friendly and helpful. Would highly recommend this location. Fabulous!!!”
“Adriana was very helpful and assisted me in upgrading to a new phone. She was professional the entire time and to everyone else I saw that was there. She did her best to assist multiple people at once(ie while I was comparing new phones she quickly went to the next customer until I was finished).”
“My iPhone 11 Pro got stuck in a loop showing the Apple logo, and I couldn’t get a quick fix from any nearby Apple stores or authorized retailers. Luckily, I found an AT&T retailer at where Terrance quickly identified the issue and checked my account. It turned out I was due for an upgrade, and Terrance expertly sold me on the iPhone 15 Pro and some great accessories, all under $100. He set up my new device in just 15 minutes, and I made it to work on time. Terrance at the Glen Burnie AT&T store was fantastic, and I'll definitely return for future service.”
“This shop is my favorite tech shop around here a lot of selection for accessories and cases, Mukit helped me with some tech questions as well very knowledgeable.Definitely recommending Tech Pro in the mall near Burlington.”
“Stephanie G of AT&T in Crofton was amazing, did a great job explaining things the iPhone 14, was patient with me and overall the best employee I’ve ever had the pleasure of meeting, if I ever need help, well I know who I’m looking for next time. Signed, Justin Burrell.”
“Brandon does it again!!! He quickly and easily helped move a line for my son to a new phone, showed me how to enable all the parental controls and helped me fix a notification issue on my phone.”
“Octavius was the most patient, courteous and knowledgeabpercy sales person. He helped me port my phone over from Cricket. This was an arduous process to say the least, but he kept me calm. This process took a few hours. I am so thankful for his care and assistance in this matter!”
“Great customer service. Fixed my s23 ultra in only a few days, only because the screen needed to be ordered. I hope I don't need their services again, but if I do, I'm heading right there.”
“My husband and I went into the store today so he could replace his phone. We had the pleasure of being helped by Katherine. She was friendly and personable, but also very knowledgeable. She helped my husband choose a new phone and even went above and beyond and assisted me with another issue I had with our account. Getting a new phone can sometimes be a long and stressful process, but Katherine made it very seamless and enjoyable. She thoroughly explains everything we would see on our next bill and make sure we were getting the best deal possible.
If you need to buy a new phone or do anything else, I highly recommend going to this location and hopefully you’ll be lucky enough to have her help you as well.”
“The young lady Neremise was absolutely pleasant! She went above and beyond to ensure I received my phone that i ordered and transferred all my stuff personally!!”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
“Service was efficient & knowledgeable
Staff was nice
Issues were promptly handled
Store is clean .. will definitely be going back for any more needs”
“The service I receive at this store is one of the reasons I’ve been a Verizon customer for over 20 years. Every visit has been great. Excellent customer service and product knowledge by every staff member I’ve encountered. They should use your site as a training facility for other stores and employees!”
“Gina Is Amazing & Full Of Knowledge , Very Helpful She Walked My Elderly Dad Though Connecting Home Internet To His TV Over The Phone , As Well As Setting It Up In Store Thank You!”
“Thank you thank you thank you!!! Outstanding. My screen died on the last day of our trip & because Samsung no longer include sd cards & my phone was in airplane mode, I thought I'd lost my pics. Thanks to cell phone dr, they were able to repair it & I'm so grateful! I also have to mention how nice everyone I spoke to was. That's so refreshing. Thank you again from the happiest person in Pasadena MD right now!”
“Dwayne Williams, sales consultant at 7704 Ritchie hwy Glen Burnie, is the reason I will stay with Verizon for the foreseeable future. He is knowledgeable as well as friendly. Mr. Williams is the best at helping others find the plan that’s right for them. 10/10 recommend.”
“Cameron - top of the line associate. Very pleasant. Answered all of my questions. (Even the dumb ones). It you don't give this associate $100 per hour more, you're crazy.”
“Peppermint Vodka Birthday shots for Jesus...Yay! And Vanilla (all the flavors stocked) Jim Beam, a nicehuge selection of popular booze for gifting, etc?, always attentive & friendly staff who know their stock for the + years I've patronized this little neighborhood business.Merry Christmas folks. Stay healthy & Be kind?✌ Blessed Be”
“Jessica at the Cricket Store in Arbutus is fabulous!! She is so helpful and very kind personality..She is my person at the store I will only interact with..She is knowledgeable and when it comes to the cell phones .I can't tell you how many phones over the years she has been there for me when I have purchase for my granddaughter..She is a very important asset to the store..Thanks again Jessica !!”
“I came to get my screen protector replaced. The rep who helped greeted me upon entry and I had a short wait. She then replaced my screen protector. She was fast, friendly, and smart.”
“My mothers phone was messed up. We took the phone into Metro’s and they cleansed the phone and made sure they took off the virus off her phone. In addition to, they sped up her phone! #iamallwoman #iamallwomanbrand”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
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“If you have any issues with your phone, please don't hesitate to go to this location for assistance. The store representative, Alaia, was prompt in her greeting me when Iarrived, listened attentively as I relayed my issue, and quickly resolved and retrieved my missing information that I accidentally deleted. A HUGE relief!!! This was by far the best experience I've had in a phone store, lol!!! Thank you again, Alaia!”