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2 - 5PM 8AM - 1PM
3900 Ten Oaks Rd Unit 7, Glenelg
Post Offices
“Great experience here getting a passport for my daughter. I thought I was organized but I was not organized enough and the employee helping me was patient and thorough in helping make sure our application would be accepted.Thank you for the great service!”
“The absolute most wonderful post office experience I've ever had! She's so incredibly kind and cheerful and I will now drive out of my way to come here instead of going to my local post office down the street.”
“This is the best post office in the area. They have two pick ups every day that they don't list on their schedule. The mail goes quickly to the regional distribution center, so is where it needs to be quickly.They don't have passport services at this location.There is a small but thorough supply wall in case you need some postal supplies.”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“I had an appointment for my passport and EVERYONE HERE WAS LOVELY AND HELPFUL AND PATIENT. I WOULD COME HERE AGAIN! I’ve been to other post offices around the area they are disrespectful and inpatient. Here if you had questions they answered them and helped.”
“This post office is super quick and efficient. The people who work here are very nice too. Definitely would go to this one if you are shipping anything! I ship all my packages here and they process them very quickly.”
“MS. Joyce is an awesome.employee She help me and my daughters when. I renewed my daughter passport. Please let her know how much me and my daughter appreciate her”
“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”
9AM - 5PM
19 Olney Sandy Spring Rd, Ashton
Post Offices
“Everybody here is amazing.Lashanda, Paul, & the Postmaster Miluska will take the time to help you out and answer your questions. If you fancy/collect stamps, this is the place to come to for your stamp needs, their selection is fantastic.5/5Will continue to come here and will also recommend to friends & Family.”
“The people working at this post office are extremely friendly and helpful. Convenient location and ample parking. Really enjoy using this post office and interacting with the folks who work here.”
“I sent a priority envelope to my grandson for his 10 birthday in Olney MD, but he never received it. I tracked it through their 800 # and eventually found out it was delivered. After some general call backs from agents Kelly from the Olney MD office retrieved the package. Thank you Kelly so much!”
“I can’t speak for other people, but my first time coming to this Post Office was a very very positive experience. The two workers were very friendly. My experience with most Post Office is that the workers are usually dismissive and or highly negative good experience here and wasn’t crowded.”
10AM - 5PM
3802 International Dr, Silver Spring
Post Offices
“This post office is small and I enjoy coming here. The staff are very friendly and very knowledgeable. They were able to assist me in choosing the appropriate product for my needs, which I can't say always happens. Specific kudos to clerk number 14.”
9AM - 5PM
2011 E Jefferson St, Rockville
Post Offices
“Had an exceptionally positive experience with Zaon "Z" Quarles. He was able to locate a missing package that I sent from my business and quickly had it delivered to the proper address. After dealing with so many people on the general customer service line who didnt seem to care in the slightest, I received a call from Z. He completely changed my perspective and made this negative situation into a positive opportunity. He seemed genuine and legitimately wanted to help.If more employees for the US postal service had a positive attitude like Z and were more thorough with customer inquiries, then people would trust USPS way more with their mail/packages.”
“This is a GREAT unit, a hidden gem, my new fave since Bladensburg went handbasket-tripping.I love the USPS but making it harder to get everything at every unit is ridiculous. Install mailing machines at more locations, plus at grocery stores, 7-elevens, etc., and efficiency would leap. Fix automated bulk sort from the shipper's docks to your mailbox finally and it would be even better, but we can go over that another time.”
“Might I suggest having a separate area for people to browse stamps vs. At the counter it holds the line up for someone to essentially continue shopping while there are others ready to check out.Additionally, having markers available to write with instead of just ball point pens. A lot of packing material does not allow for markings with ball point pens nor does tape. Feel like it would be common sense to have markers available but apparently not.”
“I never get the name of the postal worker. Every time I've been to mail my packages he's very cordial with a pleasant attitude. Not to mention my packages are always delivered way before expected.”
“Over worked, hard working staff. A gentleman with dreds and glasses went out of his way to look up my tracking number, when his shift was over and they clearly were swamped.”
“I HAVE LIVED AND WORKED IN, NVA, DC CITY , DCNW, KENSINGTON, SPRING VALLEY, ROCKVILLE, BETHESDA PROPER AND N BETHESDA AND OFTEN HAVE BEEN TO DOWTOWN DC MAIN USPS & MANY OTHERS, IN MY CONSIDERABLE EXPERIENCE THE MOTOR CITY POST OFFICE IS THE ABSOLUTE BEST IN THE ENTIRE AREA FOR IT'S SERVICE, IT'S EFFICIENCY, CUSTOMER CARE, KNOWHOW, PATIENCE AND OVERALL ATTITUDE AND SERVICE BEYOND THE NORM.
WHOEVER WROTE NEGATIVE IS LONG GONE ; NEEDS TO RETURN, BE SURPRISED AND APOOGIZE AND UPDATE REVIEW!!!!!!!!!!!!!”
“Received kind service, fast, and helpful. No wait time around 9:15am on a Monday. Knowledgeable associate. Also was around to see her take care of 2 people (one before & after me) and same standard USPS postal worker service you'd expect. I was worried because of the low rating but was hopeful to be writing a positive review. Nice new clean branch as well.”
“I have to say that I am very happy with the great service that Renee gave to me today.
I don’t mail anything, mostly is by email ( Amazon does all the heavy lifting for me ?) and she was very patient with me. I have to say Thank you again for being great with your customer service.
You are amazing.”
“We went in for passport applications for our kids. The clerk Ana was great! Very through checking our documents but also very efficient. In and out in 20 minutes with photos!”
“This is NOT a post office. It is basically a distribution center. If you need to send a letter or package, or do any other post office-related thing, find a branch that just says "post office". Don't make my mistake and drive around the building for 15 min trying to find an entrance. SMH”
“I have been here for 10 years now
I have never had problems,
They canceled my account, they didn't notify me, I lost important documents, i. I asked for help and they didn't give it to me,”
“I give 5 stars for what I saw today. Yes I waited in line for 40 minutes but during that 40 min I watched a single clerk treat people with consideration and respect. She was brilliant: one woman was illiterate, then a family wanted a passport for an 18 year old and only the 15 yo spoke English but was not allowed to translate by law, the next guy couldn't fill out his form correctly to mail to Mumbai after multiple tries. And one after another she treated them with courtesy. One after another, seemingly normal adults could not hit the green button then the red button. It was like being in the twilight zone. People that criticize these clerks are mistaken. I wouldn't last an hour doing this job. These clerks are 10x nicer than anyone working in Dulles, with 50x the malarkey. Post master should put in Self-service kiosk but I don't think a lot of people would be able to use it. I wonder how many illiterate or non English people come through there a day. Probably a lot.”
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“Excellent and efficient service for passport renewal! It literally only took us 15 min from entering to exiting that included photo taking and document checking and payment. Very impressive!”