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October 2023
I sent a priority envelope to my grandson for his 10 birthday in Olney MD, but he never received it. I tracked it through their 800 # and eventually found out it was delivered. After some general call backs from agents Kelly from the Olney MD office retrieved the package. Thank you Kelly so much!
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October 2023
I had a very fun and welcoming time visiting the post office. Jay (clerk) was very helpful and provided a very positive and fun environment and their supervisor Kelly Guthrie was very funny and very helpful. They did a very great customer service and I thank them a lot.
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July 2023
Mail box at condos left open. All mail is exposed and can be stolen. Slow down and make sure you lock the box back before you walk away. To report It is impossible to reach the post master because of all the phone prompts. Your phone system is not customer friendly nor user friendly, your options do not fit needs.