Just needed to have a watch band resized. The staff was friendly and polite. They took about fifteen minutes, and adjusted it perfectly. They offered to adjust as needed over the next week. Very happy with their service, and the price was reasonable.
June 2023
Outstanding, 5 star customer service! Karen demonstrated extreme care in repairing my broken necklaces! and Jim was diligent in ensuring I was comfortable with the links he removed from my watch! I'll definitely return to Maxim for watch/ jewelry maintenance - cheers!
May 2023
Told me in advance it would be $25 to repair my grandfather's watch for the battery, they did the research and called seiko for me to see if a part was available that they no longer make, got it working without it and everything was still just $25. Thanks!!