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“it’s been very helpful seeing how dedicated Brandon is on helping me upgrade my phone. He takes the time to help me understand the different plans, promotions, and store products. He’s patient & genuinely cares about giving honest guidance instead of just making a quick sale. His kind of integrity makes a big difference in sales.”
“We switched back ins 2024 from another phone carrier and the staff Faith here took over one hour to patiently and kindly guide us and walk us through the entire process to get 6 lines over to T-mobile. She also gave us the best deal possible and after all the discounts, we got an amazing plan with amazing prices. Although it took a lot longer than anticipated, we were satisfied with the wonderful service from Faith who helped us without making us ever feel unwelcome.”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“Carlos helped me move back to T-Mobile after a disastrous 3-week stint with AT&T. He, Abby, Amber and Sachin were so helpful and nice. I had several business lines to move back and they handled everything with ease. Their professionalism and expertise were night and day compared to the competition. I walked out with everything set up and working, which one would expect everywhere, but I found out is not always the case. I highly recommend going to this store in particular if you need anything. Great service. Great people. High recommend.”
“I have been to this store twice recently. On both occasions I walked in without an appointment. The wait times to work with a person were reasonable and clearly defined. While waiting, I was able to overhear some of the issues that customers bring into the store. The problems presented to the Verizon Wireless technicians were complex and variable. My situation was no different.
I was fortunate to receive help from Issac. He was kind, easy to work with, and he worked diligently to resolve my phone issues. Thank You Issac!”
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“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”