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“I went in yesterday and was greeted by Caty. I had a lot of question about the different plans they offer and she was very helpful and great. She was very understanding that i was not ready at the moment and gave me the insider code and got quoted for everything i had questions about. Will definitely be back to work with her soon!!”
“Came into the store at 7:45, not expecting to have my problem resolved. Darrell took the time to wait with me and help me with deal with setting my new phone up. Pleasantly surprised with the professionalism and level of expertise he showed. By far the best experience I've ever had at a phone store.”
“I am so happy with the service that I received today. My phone was loosening power and my car charger was not working properly with my new AT&T iPhone 15 Pro. Anyway, I stopped at
a T -Mobile store to purchase a new car phone charger. I paid $21.19 which included tax for the new dual car charger. It worked. Thanks T Mobile. The staff who helped me was great. Yes I know the store was not AT&T but I did not want to get stranded out on the highway without power, service and God forbid no internet service. It’s really great that other mobile store have compatible accessories like T-Mobile’s. Five stars and thumbs up. Happy customer today. Oh yes, the waiting time was very short and no hassle or pressure to buy anything. Great customer service.”
“I came in to add my daughter to our family plan and my Dad came in with a separate issue. Isaac was the one who helped us. He was very patient and knowledgeable.”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
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“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”