This CVS store has seen improvements with renovations that make it bright, clean, and cheerful, especially during the holiday season. Many customers appreciate the friendly and helpful customer service, particularly in the store area, with some noting that staff members, like Angelica in the pharmacy, go above and beyond to assist. The store is well-stocked and organized, and its 24-hour availability is highly valued by customers needing early or late service. A quick and smooth experience at the self-checkout adds to the positive impression. However, there are some concerns regarding the pharmacy. While some staff in the pharmacy are friendly and accommodating, others appear less friendly and seem unhappy with their jobs. There have also been issues with prescription handling, such as miscommunication or delays, notably at the Tuckerman Lane location, which customers recommend avoiding due to challenges in tracking prescriptions. Overall, this CVS is often praised for its cleanliness, organization, and attentive service, with many customers feeling satisfied with their visits. The store's effort to improve and the staff's dedication make it a convenient and welcoming place, despite some pharmacy-related issues that occasionally arise.
Store improved. Renovated, bright, clean, great customer service by some. Angelica in pharmacy goes over and above to assist which is appreciated. Very often it requires going into the store to resolve or clarify pharmacy concerns. The store is also all decked out cheerfully for the holidays!
October 2023
The best store that I have ever visited, excellent customer service, a very well-stocked store…. The manager is always asking what the client needs…, thank you.
October 2023
Prices are too high at cvs, it’s the last place I look when I need a product!