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Open 24 hours
259 Derwood Cir, Rockville
Atms
“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”
Open 24 hours
785 Rockville Pike, Rockville
Atms
“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”
Open 24 hours
387 Hungerford Dr, Rockville
Atms
“Thank you to Yury and the rest of the Capital One staff members. Everyone, was smiling and helpful. They even have a big puzzle laid out in the main area, so guests can try and help solve it. That is so creative and thoughtful. A huge round of thanks to Yury, who took me step by step, through my bank business. She was so nice and patient with me. She was also super knowledgeable about the bank and how to make things work for the individual customer. So, if you are looking for a lovely staff and great service, head on over to this branch.”
“I recently had the pleasure of working with Berta Massuli at Truist Bank (Rockville Pike branch), and I must say the experience exceeded my expectations. Her exceptional professionalism, attention to detail, and excellent interpersonal skills left me truly impressed and satisfied. From the moment I walked into the bank, Berta greeted me with a warm smile and a genuine willingness to help. If you are seeking an outstanding bank service that goes above and beyond Look no further than Berta, Her dedication, professionalism, and exceptional service have earned my trust and loyalty, and I am confident she’ll do the same for you.”
“I think most of the negative reviews here are for HSBC, which Citizens acquired. I've also had less than stellar experiences with HSBC and can relate to those reviews. I'm surprised that Citizens inherited all the reviews from HSBC because the HSBC reviews are no longer relevant. I went into the branch today and had an excellent experience. The staff were very friendly and helpful. Highly recommended.”
“I have been a member for many years and have had the best representatives every time! Nicole Hucker helped me with my Loan and got in touch soon after I just applied for it. She was very helpful and answered all my questions, she well deserves more then 5 stars! She was very friendly, professional and so glad I got her for a representative, thanks Nicole!”
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“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”