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“The ATT field representative Ms Nicole was very informative, patient and polite! She was able to assist me with a new iPhone. I will definitely recommend her services!”
“Let me tell yall about my experience! My phone fell into water on a family vacation, I could of just gotten a replacement through apple care however I had pictures on there that were not backed up .I took it to a place in Owing mills, and the man informed me unfortunately there was nothing he could for my phone i would have to get a replacement... NOT TRUE! Someone referred me to Mobile Lizzard and I am so glad i trusted my gut and went ahead and brought my phone. She was able to fix my phone and I was able to save those pictures I truly thought I lost. She was so honest, nice and quick and the price was so affordable. If you are having any issues please please please go to this establishment. Great service.”
“Ingrid & James were awesome in porting over a business number to personal account and setting up new phones! Very patient and courteous. Highly recommend this store for all your wireless needs!”
“You can purchase the latest mobile phone at the most reasonable price. Since Korean language service is also available, the work is done very quickly, accurately, and they kindly explain everything in detail. If you live nearby and use AT&T, I highly recommend stopping by and getting help.”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
“The tech is Very friendly and knowledgeable. She provides a perfect satisfying service. She asked me to allow her 30 minutes, and she repaired it before that. I had been to Best Buy and apple center, but they asked to pay $325 to fix it. Apple center said to exchange a new phone with a $599 plus taxes and service fee. I just paid $129, and she cleaned water inside and replaced screen (which was blacked out).”
“Brought my iPhone 15 Pro Max to have the back replaced as it cracked. And Z did an amazing job on it. Phone looks like new and the customer service is excellent! My second time being here for service and would definitely come back again! Thanks!”
“The whole experience was great, Joseph was very nice, helpful, knowledgeable, and patient with all the questions I had, he made sure I was a happy customer leaving the store.”
“Dayshawn was very pleasant, patient, and made a challenging decision easy. He was very knowledgeable of the options for the android versus iPhone.i stuck with android Samsung 24 love it!”
“Over the past few years I've been a frequent customer. 3 broken phones & 1 broken iPad. To this day I am still amazed at their ability to resurrect my devices from the graveyard. Great service, great prices, quality repairs. HIGHLY RECOMMEND!!!”
“Shane Hancock Was Amazing went in to file a claim to get my screen fix left with literally a free phone and a free watch I appreciate you man definitely good at what u do ✊? give him a call”
“Nice words?So I was at this location and randall'stown.And the person that helped me name is Hassan and he did a wonderful job of helping me.And I want to give him all the props I can on this sithat's good.I don't know that though”
10AM - 7:30PM
827 Taylor Ave, Towson
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“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“This is hands down the best AT&T store I’ve ever been to. Nayeli was incredible! She was patient, professional and friendly. She really knew all the products and plans and explained everything clearly. I am not the sharpest tech person- and she was so considerate and understanding. She went the extra mile- which is why I will always go to this store for all my service needs. Tevin was wonderful too. I came in the next day with a few extra questions and he couldn’t have been nicer or more informative in answering my queries.
Awesome experience!”
“Me and my Mom went to cricket to get a new phone. Her phone was very out dated. The rep at the store was tremendous. He greeted us as soon as we came in. Was knowledgeable and helpful with us picking out the right phone for her.”
“NuWave a place of growth and development, I have such gratitude for my workplace and I’m honored to work for such an excellent organization. I am thankful for Mr. Damon and Ms. Angel for giving me the opportunity to showcase my passion for human services”
“The owner is a super nice person and genuinely friendly.
Most of my interactions have been picking up UPS packages that I have delivered to his shop. It's a great option for people that live in the city and work during the day as it eliminates the anxiety of worrying about the package falling into the wrong hands. I have also had several questions answered about cell phone and computer issues answered. So good to see small business owners providing worthwhile services our community!”
“Jessica at the Cricket Store in Arbutus is fabulous!! She is so helpful and very kind personality..She is my person at the store I will only interact with..She is knowledgeable and when it comes to the cell phones .I can't tell you how many phones over the years she has been there for me when I have purchase for my granddaughter..She is a very important asset to the store..Thanks again Jessica !!”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
“Alana the manager of the Owings Mills store gave me great service, is very patient and knowledgeable. She helped me out tremendously on giving me the phone help and knowledge.”
“This ol'lady needed help getting up and running for home internet/Wi-Fi. The young lady and gentleman (employees) were very patient and informative! Came home, plugged up, and set go! Nice clean store!! NETFIX here it come!!”
“AJ was so kind and helpful to my family yesterday . Hands down 10/10 customer service ! Also worked very quickly in helping us get her a new phone . Keep it up !”
“If I could give this location & staff 10 stars I absolutely would!
Me and my husband came into this store to view different phone plan options.
At other locations like T-Mobile & AT&T they were very pushy when it came time to exploring different phone plans. But here at Verizon, Amon was super helpful (not pushy at all). He gave us our space to make our decisions!
We later came back about a month later to pursue the Unlimited Plus plan. Again, Amon was super helpful, patient and kind. He answered all of our questions, gave us a clear view of what our phone bill would be before hand, showed us many different options. Hands down one of the best retail managers I’ve ever dealt with in years! And in 2024 great managers like Amon are very hard to find. So, I give him and this store a lot of props!
Everyone should definitely look into this location if pursuing Verizon.”
“Had a great experience at the ATT store in Towson. I got what I needed for a reasonable price in a relatively short time. My salesman treated me like family. He was patient and answered all my questions.”
“11-7-24??♀️???My experience was a positive and productive one today. I met with Chris at the AT&T Store and he was very helpful as he worked with me to finish setting up my iPhone 15 and my Apple Watch. He was able to explain the new features that were available on both of my new devices. His co-worker Elijah was very pleasant and helpful as well. Overall, I feel that I had a very good experience as I was learning how to use my new iPhone 15 and my Apple Watch. I appreciate his patience and direction as I learned how to navigate my new devices! Sincerely, Ms. Cassandra J. Carter AT&T Store *York Road, Balto. MD 21212”
“I have been with boost mobile for over 10 years nd I was with out a phone for 3 goin on 4 months but with the help off the 2 young beautiful female who worked the morning of 12/10/2022 I walked out there a very satisfied customer…….Keep up the great work”
“The staff at the Hunt Valley location, including Gianni Costantino, Trevor, and Pat Hogan, were exceptionally professional. Upon entering, I was warmly greeted and promptly asked how they could assist me. The facility was immaculate, with employees actively cleaning the shelves and equipment. Their professionalism and commitment to excellence were evident.”
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“David was so helpful. We drove from the Towson store to get a specific color iPhone they have in stock at this location. They had the phone waiting for us, and got us in and out quickly. Thanks so much ?”