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“Fairly straightforward body shop transaction. Made an appointment to drop off the car through my auto insurance app, dropped off the car, and received it within the estimated time frame. Customer service was satisfactory. I was also able to drop off my Enterprise rental when I picked up my car.”
“Todd was the mechanic I dealt with. He was extremely knowledgeable, professional and down to earth. I chose this place because it was close to my home, and honestly I was kind of going in blindly (didn’t know anything about them). They worked on my Honda Accord after my auto-accident. I’m AMAZED how it looks, and it drives like it was brand new. I’m extremely impressed and I will continue to use them going forward for the phenomenal work they did and their customer service was just as good. Y’all got a lifetime customer from here on out if I ever need work done ? Thank you ??”
“Hossein, the owner of Caspian always leads with honesty and attentiveness. He takes care of all of my family autos. The shop’s work is always flawless and cost effective. Grateful!”
“I recently had the pleasure of working with Maryland Collision Center in Parkville, MD, and I can’t recommend them highly enough! From the moment I walked in, Brady and Tommy provided exceptional service. They took the time to explain the process of repainting my Nissan GTR's quarter panel and kept me updated every step of the way.
Brady's attention to detail and Tommy's expertise made the entire experience smooth and stress-free. They truly care about their customers and their vehicles. The quality of the work is outstanding; my GTR looks as good as new! If you need collision repair or paintwork, don’t hesitate to visit Maryland Collision Center. You won’t be disappointed!”
“I had a chip on my windshield I needed to fix before an inspection, service was quick, and the gentlemen at the front desk was so sweet and kept me updated on the whole process, I wish I got his name. You can barely see the chip anymore. Everyone was nice, quick service, would recommend. I was going through insurance but for some reason I think I selected I wanted an extra add on service during my appointment so I was going to have to pay $45. The man at the front desk caught it and told me I didn’t need it and took it off for me to made sure nothing came out of pocket, thank you Safelite!”
“The shop repaired my truck in June. The receptionist didn't tell me the job wasn't completed until I arrived. They claimed new Mercedes parts were on backorder for six months. I was pissed!
I followed up three months later by email; there was no response. Then I called. The receptionist had me on hold for 15 minutes. When I hung up and called back, the phone kept going to voicemail. I had time that day, so I drove up there. I asked the receptionist, who wasn't busy, to speak to the manager.
Rob Gibson, the general manager, informed me that they're under new management and hiring new people. He apologized for the delay and reordered the parts. Monday morning, the pairs were put on in less than an hour. I am writing this review to thank Rob (these stars are for you!) and to let everyone know this place is under new management. With Rob's leadership, hopefully, things will change for the better.”
“I have had my car serviced at Heritage for several years and staff are very professional. Tommy is wonderful and takes a lot of time explaining everything that needs to be done and why. He explains in terms I can understand as I’m not a car person. I always receive my car when promised. Everyone is very helpful.Services: Oil change”
“I started taking my vehicle to this Sunoco about 2 months. They are absolutely professional in operation. I will continue to use this station for all of my vehicle’s service needs.”
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“My driver's side door would not open fully. I took my car to Rathell and he took one look at the door and knew exactly what to do. He stepped back inside, reemerged with a tool that looked like a pancake spatula, and popped the door back into place. It took him less than 10 seconds to fix the issue and did it on the house. If I ever need body work, then I am definitely coming back to Rathell Motors Collision Repair. They are the kind of mechanics a girl needs!”