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“Errol was my customer service representative, and he was amazing from beginning to end he explained every step of the way, I would give him 10 ? if I could, He took care of my technical stuff I never left a finger,if you in Owings Mills go see him”
“I picked up my new phone today at the Foundry Row Verizon Store. I had the most pleasant experience. I was first helped by Jasmine, who was informative with excellent customer service skills. Robin, one of the Managers, joined in with the transaction. I enjoyed our interaction. What a wonderful kind manager. And I can't forget to acknowledge Joel who added some humor and smiles. I would not hesitate to buy another phone from this location. I wasn't just another sale, I was listened to and heard.”
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“I honestly don't know how to thank the employees of this store enough. They didn't sooo much time Ruth me. Their customer service went well beyond just providing me with service, they truly cared about my welfare and showed genuine concern. I am forever indebted to these employees. I highly recommend this store,”