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“Robb and Andy provided great service and respected what I wanted and didn't try to pressure me into anything other than... I felt welcomed from the minute I walked through the door. I'm so happy with my purchase and I always appreciate PHENOMENAL CUSTOMER SERVICE! Thank you so much!
Update... Went today, Sept 14th to test drive and Andy's energy is still the same. I'm grateful to have a great salesman as he is. I'll be going back soon.”
“The team at Pleasant Hill Service Center is wonderful! Serge and his crew are kind , honest, thorough and experts in their field. I couldn't be more pleased with their service.”
“Jeff and his crew were absolutely amazing to work with! I went to a few different shops for quotes because car maintenance is not cheap! Jeff was so kind and helped me get my car in better shape with brakes and rotors at a reasonable price and BEAT all the competitors! I am truly thankful for him and now I will be trusting him and his crew to continue to keep us safe on the road! Thank you Jeff!”
“Cameron was the definition of customer service. He was very knowledgeable about the Porsche Macan and made me feel comfortable when making my purchase. Everyone was pleasant and I had an AWESOME Experience! I would definitely make a purchase at Porsche of Owings Mills again.”
“My service advisor Aaron and service manager Chris went above and beyond to make sure a safety component of my car that had previously been incorrectly fixed by another dealership was rectified. I cannot thank them enough for their time and patience. This is a dealership that truly cares about your satisfaction and I highly recommend!”
“Nick helped our college student with his car trouble in a timely, professional, and courteous manner. He not only solved our problem, but he also taught our son how to avoid the problem in the future—at a more than reasonable price. We highly recommend Nick and this garage.”
“I had a great experience working with Matthew S. Communication was great, the process was easy and straightforward. Pricing was fair from the start. It was a no pressure process which I appreciate. Would definitely purchase again from Matt and Heritage Subaru.”
“I bought a new Volvo XC90 Recharge from here and it's the first time I've been really pretty thrilled with the whole car buying experience. I spoke to Claron and he was transparent about pricing from the start, which was very refreshing after I felt like several other dealerships were just kind of screwing me around with time-limited discounts and "I'd have to talk to my manager" stuff. I drove up the next day and Sarosh was waiting to take me out to test drive. We came to a price that I was happy with, then I worked with Rovall on financing, which was painless. Everyone made the process very smooth, including trading in my old car at a great price. I thoroughly recommend Koons White Marsh - it's worth the drive from DC!”
“I am an attorney that has handled thousands of auto accident claims the last 25 years. Carty’s Collision and Service is the only place I bring my vehicles for service and, especially, collision work. They are independent and work for your interests, not the insurance company’s. The charges are fair and appropriate. The work is stellar. And the customer service is friendly and better than ANY repair center I have ever encountered.”
“I have never had a better experience purchasing a car. It started with Mickey who met us in the show room. The sales manager, the finance officer, and even the used car manager who checked out my old car were all awesome. I had put off buying a car for a year because of previous unpleasant experiences. These guys could write a textbook on how to treat a customer. I highly recommend Audi Owings Mills.”
“I called their service department regarding my preowned BMW that I had purchased. Derrick was very helpful and walked me through my vehicle's service history and answered my questions on upcoming services. Top notch in my book. BTW, I called another dealership in the area and they were not as helpful. I know where I'm taking my car for service! Keep up the great work!”
“The best repair shop ever. Gatlin, Justin and the guys are phenomenal. Customer service is second to none. The work quality is impeccable. I'm moving to florida, but I will only let this company work on my Mercedes AMG GT.”
“Amazing service, I’ve brought my car here for several repairs and i have never been disappointed. Especially Gerardo, He is very attentive/helpful. He always does a great job.”
“I have owned two Volvos and only took them to Hans Auto for service. They are very knowledgeable about how to maintain and repair Volvos. The service is prompt, efficient, and very reasonable!”
“Purchasing a car, new or used, can be an overwhelming experience, especially when your last car purchase was ages ago, lol! Sales rep Katie Harold was phenomenal, an absolute gem! She made me feel completely at ease during the entire process, addressing any questions or concerns I had along the way. Sales Manager Keith McCullar was another amazing Heritage Toyota resource! His personality and humor made the many hours spent an enjoyable one! Both associates went out of their way to ensure my Heritage experience went smoothly.
My only not so fun experience was with the finance department. While I understand the business is “sales”, I wish my decision to work directly with my bank for financing was respected. Although I firmly stood by my decision, uncomfortable pressure was applied as I was told by one of the two financial agents I potentially risked losing the vehicle in which I showed interest and completed paperwork for if I did not finance through the dealership. Excluding discomfort from the finance department, I would gladly work with Katie again!”
“Over my years of driving. This is the best team ever at Jiffy. They were professional and got the job done quickly and provided the additional service of an oil change. I was pleased.”
“These guys helped me in a bind. My rear driver side brake started grinding into the rotor. I didn't want to keep driving, so they came to me and knocked out a brake job, replacing both rear rotors and getting me back on the road. They were very responsive and accommodating. I was very impressed with their flexibility and willingness to help.”
“It is an excellent workshop. They always help me solve any problem. When I have had an emergency they are always on hand and they help me as soon as I go. Keyla, apart from being an excellent friend, is an excellent leader in her work.”
“Hassle free car purchase experience! Team was very good at listening to what I did or did not want and did not get pushy in any way about declining options. Very pleasant, easy process!”
“Excellent experience. Low tire pressure came on my new Honda Accord caused by a leak from a screw. Repaired the tire for $20 and was back on the road in 15 minutes.”
“Had an awesome experience with this dealership. They were thorough, professional, Helpful and patient with my decision making. I definitely would recommend this dealership too anybody”
“I randomly stopped in on this Sunday 10/27/24 afternoon hoping to have my corroded valve stem caps removed only to find I would need to have two valve stem kits replaced. Thankfully, they were able to take me in immediately and the install was done under an hour and under $50. Thank you Paris Fields for your knowledge and professionalism. I’ll most certainly return to Mr. Tire for future needs. I highly recommend this location.”
“I've been to Precision a few times and they have really helped me with my vehicle. It took a few times to figure out what was going on with my car but, Bobby the owner was determined to assist me and make sure my car was up and running!!”
“I brought my car in on a Friday at the end of June for a tire that wouldn't maintain adequate tire pressure. The team diagnosed the problem as a puncture in the wall of the tire which couldn't be repaired by a patch. They showed me the
punctured area and advised that I get a new tire. They didn't have the tire in the shop, but they informed me that they would have it the next day. In the meantime the spare was temporarily installed. As promised, the tire was made available in the shop the next day for installation. Problem resolved! I can now share that I haven't had any problems with the new tire. It matches the other three tires. I was given a better peace of mind on the road. Service was great. The staff was friendly and they corrected the problem without regrets. Thank you, Keith and staff, for the great service.”
“I took my car there with a brake and vibration problem that previously two other mechanics couldn’t fix but charged me a lot $$$.They found the real problem and recommended the solution; which finally the fix the problem.”
“Recently purchased pre-owned, certified Lexus ES 350 from Luke L. He was awesome! Professional, knowledgeable and laid-back. Never too busy to answer any question. Walked me through the entire process. Highly recommend.”
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“This is my 2nd visit to Auto Stream. As always, Eric and Scott have been extremely professional, kind and knowledgeable, When making reasonable and honest recommendations, I feel a level of comfort.”