Safeway Pharmacy in Olney is described by many as having a knowledgeable, professional, and caring staff committed to serving the community. The team is noted for being helpful in problem solving, responsive, and easy to get in touch with. They provide a variety of services including flu vaccinations, shingles shots, back-to-school vaccines, safe drug disposal, and filling pet prescriptions. The pharmacy accepts most forms of insurance. While the staff aims to provide positive care and go above and beyond for patients, there have been isolated instances where customers felt service was inappropriate, uncaring, condescending, rude, or displayed a short temper. The pharmacy staff deeply cares about patients and has expressed apologies and a desire for feedback and improvement following any disappointing interactions to ensure all customers feel well served. The associated store has a wine selection that customers love, and the customers are noted as friendly. A practical concern mentioned is the lack of hand baskets or small push carts, requiring the use of a large cart even for a few items. Overall, many families have used this pharmacy for years and feel fortunate for the knowledgeable and caring service.
Always friendly and helpful, but there’s always a long line because they’re so popular
August 2024
Always a great experience. The ladies are helpful and nice, especially Suzanne who goes above and beyond to find answers if they are not readily available. What a nice change from the CVS pharmacy! Thank you!
July 2024
Absolutely love the wine selection! Prices are high but it’s not their fault! The customers are friendly and love my special needs son when he tries to help!
