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“I was upgrading to a new phone. It was beyond simple!! They walked me thru the whole thing, answered questions and I left with a fully functional new phone. 3 weeks later I'm still loving it.”
“This store provided the best experience I have ever had at an AT&T store. The staff was so helpful with a new phone, transferring data and making sure a new screen protector was done right. Even though there is another store closer to me, I will return to this store.”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“Lee was AMAZING!! We thought that my daughters iPhone 14 Pro Max was irreparable yet somehow Lee was able to diagnose it, and fix it and at a very reasonable price. I hope that none of us break our iPhones but if we do, we are going back to see Lee.”
“I received great service at the ZAGG kiosk at Montgomery Westfield. She was efficient, friendly, and took the time to register us, so next time we are already in the system”
“My experience at this store was amazing from start to finish! Stuart and the manager are terrific. It was refreshing to get such great customer service. It just doesn’t happen that often these days so I am extremely appreciative. Problem with my laptop was promptly assessed. Repairs came in at estimated quote. Delivered in advance of promised date. I was referred to UBWF by a staff member at Best Buy, so that says a lot too. Hope I don’t need services again, but if I do, I’ll go here for sure!”
“Love the zagg concept. I first spent 60 dollars on my initial screen protector . With no limit I can replace the broken ones for only 10.00. The customer service is awesome . Also the phone covering is also heavily discounted . Which allows for an exchange making my phone feel new each time.”
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“We visited it for the first time a couple of days ago, I wish we had done it before walking from store to store all those years ago.
We are delighted with the customer service offered by Wilber in every way, not to mention his kindness.
There is no doubt that it will become our favorite Cricket venue.
We recommend!!!”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
“Came in for a phone upgrade. The rep helped me get the phone i wanted and they had it in stock. He also walked me through setting it up and transferring my data. All while balancing other customers and the phone. 5/5 customer service. Both the store reps were great.”
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“DeDe was absolutely amazing! She helped me open up a new account because my daughter’s phone was hacked. She assisted me in getting her a new phone in order to keep my daughters information secure. DeDe went above and beyond. She demonstrated extreme patience, empathy and spent over an hour helping me. She contacted her manager to assist in the process to ensure that the situation was handled properly. I would HIGHLY Recommend DeDe !!!!!!!!!! Keep up the good work.Noemi”
“I was looking for a place to have my old iPhone battery replaced. So while in the Westfield Montgomery Mall I stopped by this kiosk to have the work done.
The employee was very friendly and professional and told me to come back in 35 minutes. Arrived 30 minutes later, and he was finishing up the battery replacement.
It's been about a week and it works very well. No issues.
FYI.... Besides repair work, they also have a large selection of accessories for smartphones and tablets.”
“I just wanted to say thank you for your excellent customer service. Steve was able to get my phones camera. He was very helpful and professional, thanks again for your support and experience!”
“I came in yesterday looking to switch plans unsure if I could even do so, but Sanya went above and beyond! He was kind, accommodating, efficient, and understanding of my situation. He managed to everything I needed within a short period of time!”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“My phone screen was broken today and I made a call to them and the gentleman very nicely answering all my questions and let me know how much will it cost to repair it all. I came right after I call and it only take him less than 20 mins to repair my screen and battery. Very efficient and awesome guy working! ?”
“Thanks Ashan. You always give me good service even when i have difficult issues. Ive been to 3 different stores and 1 helped but caused more issues. No one helps me like Ashan does. Ashan always wants to help the customer with his heart he no fake”
“Reliable place. I went for the first time last Sunday and they really helped me out a ton. Was overall an excellent experience, very quick and great customer service.”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“Today, Jan 26th, I was in the Montgomery Village Ave store to upgrade to a new phone. The store rep, Gabriela, provided excellent customer service. She was also professional, personable and friendly.”
“This location is very nice and the employees are very professional at all times with excellent customer service. The store manager Jessica was very sweet and with outstanding customer service skills. Jessica was very patient with me when I was purchasing my new cell phone. It was a very nice and beautiful experience. I will come back again.”
“Mike was the best! In the past, whenever I had to visit this branch, I would be there for way over an hour and usually left the store with a big bill and extra lines. Mike was super helpful, knew what he was doing, and helped us with some issues.
We we there for 30 minutes max. I am glad that my local AT&T branch hired a competent and friendly associate.”
“Came into the store at 7:45, not expecting to have my problem resolved. Darrell took the time to wait with me and help me with deal with setting my new phone up. Pleasantly surprised with the professionalism and level of expertise he showed. By far the best experience I've ever had at a phone store.”
“Good attention and service, today I bought a Celeron 5G phone and Jesus helped me configure it while maintaining the same information from my previous phone.
Thank you so much.”
“Thanks to Hassan, he is a great, honest and kind person. More than that, he is a friend. I'm pretty sure that he has knowledge about cellphone and all other devices, his place looks great.”
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“My father took me the AT&T store in Olney to add a phone to his account for me, so it was my first time there.
The girl who took care of us was awsome. She answered every question my father threw at her with a smile on her face.?
I changed from a android to an apple I phone and she made it a great experience.
Thanks for asking!!
She is a definate keeper!!”