9AM - 6PM
13711 Georgia Ave, Silver Spring“Honestly, I really cannot express my pure gratitude for having Kevin Albertini from Sandy Spring Bank be my go to guy through this whole process. He was truly fighting tooth and nail to get everything accomplished. It was a long road of disappointments for my family before switching lenders and being referred to Kevin Albertini. And finally my family and I are 1st time homeowners. I hope to have him again when i purchase my 2nd home.”
“Rosalind helped me secure a line of credit and she was resourceful, professional, friendly and helpful. She kept me informed throughout the whole process and I had my line of credit in record time. Great experience!”
“I had a check stolen and experienced an attempted scam. The bank worked quickly and thoroughly seeing me through the crisis. Great support — and very nice staff.”
“Best place and Dr’s in the World! I am beyond Grateful and Thankful for my Doctors and their treatment they offer me! Thank you so much Dr Kustner, Dr Ombrello, NP Patrycja Hoffman \u0026 Tina Romeo Best team anyone could ask for! Love you all!!”
“Roy is such a pleasure to work with. My agent Scott and the lawyer (Ed) I worked with in closing my first home were impressed with how meticulous he worked. I am really hoping that this will serve as a bridge for a new partnership between them.He is very detailed with his communication and very specific with instructions. A much needed aspect into home buying. He will discuss every changes and options and how things will affect me in the long process. He is always available, and if he can’t take my call he will make sure to call me back even after office hours.He’s been there with me from the start of my journey (January of this year). He knew of my struggles finding a home until I told him I will take a break. I feel like I entered into a bidding and lost each time. Then my family intervened and took me to Scott. Then, we found the one in 3 days. In 2 weeks time me and Roy are ready to close. 3rd week we closed.”
“Ms Sara Hernandez,Bank of America at 1931 14th Street NWThank you for your professionalism in helping me understand a very complex issue on a checking account. Sara helped me work through problems on the account to come up with solutions.The customer service was outstanding, I would recommend you visit this Bank of America with your banking business. Excellent Management.Thank you!Karen V Brown”
“My wife and I being first time homebuyers we were new to the entire house buying process. Max Guba with Sandy Spring Bank made the whole process a breeze and exciting! From the first phone call you can tell Max is filled with energy and has a smile, truly the definition of good customer service in my opinion. He was great to inform us of the current grant programs that are out there, because they go away quickly! Max was there to answer any questions you might have and walk you through each step of the loan process. You could call, text, or email, and you would get a response almost immediately. I would recommend reaching out to Sandy Spring Bank if you are looking to purchase a new home!”
10AM - 4PM
11499 Columbia Pike, Silver Spring“Jerry is the best representativeHe was super professional and coolHelp me for every question and I will recommend him to all my friends from Israel about him!!!!”
“I got personalized care from Murtuza. He spent time listening to my concerns. He was able to resolve my problem in a professional and quick manner. I feel he is a welcomed new addition to Lafayette!”
“This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.”
“I am a small business owner and have been a client of this bank for 3 years now. No matter how much trouble I'm in, the first citizens team always comes through for me. Mike Freeman and Tony Lobianco have always worked tirelessly on my account, and I have complete trust in them to help any of my needs. I didn't think it's possible to have such great service from your bank. The whole team at first citizens is wonderful. Keep it up!”
“Marsha and Singh were amazing! They solved the issues right away and they were very patient with my family. Their customer service is A+++. Thank you for your help!”
9AM - 6PM
1308 East-West Hwy, Silver Spring“Our experience with NIH Credit Union so far has been nothing but positive. We only wish they had more branches! We want to give a shout out specially to Rockville Branch manager Anna Cardenas, who was so extraordinarily helpful to us this week in dealing with a bunch of paperwork and account updates we needed to get done. She was professional but friendly and personable, and had lots of patience as well! We also do wish, though, that NIH Credit Unions would reinstate masking policies, especially in this time of COVID and FLU surge.”
“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
“I have worked with Thomas Morgan for the past 4 years, ever since I started a Mortgage Broker business, and he has been amazing to work with. Extremely knowledgeable and responsive, and never too busy to give great advice. If you are looking to purchase compliance documents, and also want someone who doesn't just stop at the sale, but will keep assisting/clarifying tough situational questions, look no further.”
“Dear Mr. Syed,I wanted to take a moment to express my sincere gratitude for the exceptional service provided by your company. My experience has been nothing short of great, and it’s thanks to your team’s professionalism, dedication, and expertise.I truly appreciate the personalized assistance and support throughout the loan process. It has made a significant difference in my financial journey. Your attention to detail and commitment to customer satisfaction are commendable.Thank you once again for making this experience a positive one. I am looking forward to a continued partnership with your company and wouldn’t hesitate to recommend your services to others.We are homeowners.”
9AM - 5PM
7940 Jones Branch Dr, Tysons“I've been a member of PFCU for many years, maybe 50 years, and it's the best. Find a location near you or login and bank electronically. Either or both are easy and convenient.”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring“I worked with Keith Whitaker and he helped me order my business cards, hes very knowledgeable, and were both into gaming. Became my favorite really quickly. Will be looking for him everytime i need service.”
9AM - 5PM
315 Maple Ave E, Vienna“Was very much pleased with the service I got at this branch. The relationship banker Shabnam patiently and kindly guided me through the whole process, answered all my questions and helped me make an informed decision about the accounts that I wanted to open. With her exceptional service, she raised the bar for me in the customer service I would expect in banks and other institutions.”
9AM - 5PM
3200 Olney Sandy Spring Rd, Olney“My recent visit went quite well. I was helped by Sophia, who greeted me with a warm, friendly smile. She was able to easily complete my transaction, and was even able to help me with my usual request for $2.00 bills. As a regular at the Olney branch, I've always found the staff to be most courteous, friendly and helpful.”
8AM - 5PM
4704 13th St NW, Washington“During the leadership of Rev. Harris and Rev. Thomas, Peoples Church began to thrive beautifully. Great days and years were joyfully present and ahead of us for many future years to come. Both of your resignations on 8/28/22 was a sad day for our church. I wish great things for both of you and without a doubt, I know that we will hear phenomenal things about both of you, to come.”
10:30AM - 6:30PM
3700 O St NW, Washington“The loan officer that helped me today was extremely knowledgeable on the topic and helped modify the loan product in order to fit my needs. I always love the high energy of the employees, cheap loan rates, and free dumdums.”
“Recently rebranded as “Forbright Bank”. Forbright is a full-service bank, direct commercial lender and consumer lender, committed to playing an important role in accelerating the transition to a sustainable, clean energy economy.”
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
10AM - 4PM
3401 Connecticut Ave NW, Washington“I've been banking with this location for over 5 years now. They are the friendliest bunch. The whole team is incredible from Marela Luciano, Reem Ghazal, Isaih Jones to Zizika Odukwe.”
8:30AM - 5:30PM
8230 Old Courthouse Rd Ste 370, Vienna“Michael Lee did an outstanding job helping me secure my mortgage loan through Federal Savings Bank. His dedication, professionalism, and attention to detail truly made a difference throughout the entire loan process. His expertise and guidance were invaluable as he navigated me through each step, ensuring that I had a clear understanding of the process and the options available to me. His timely responses to my questions and concerns put my mind at ease, and I always felt confident that I was in capable hands. Closing the loan smoothly and efficiently was a testament to his hard work and commitment to his clients. I highly recommend Michael Lee to anyone in need of a mortgage loan officer.”
“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”