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“Great experience. Customer service was on point. From the young lady that checked me in to Gabby that checked me out & got me home safe in the shuttle. My #1 place to rent a car.. Thank you Enterprise.”
“My auto insurance agent arranged the car rental. I had to pay an out of pocket refundable $100 fee to begin the rental process. The vehicle was comparable to my personal vehicle with several safety features. Except for the refundable $100 fee, the cost of my rental was paid in full by my auto insurance company. The local rental staff was professional, knowledgeable and friendly.”
“Enterprise rental has been my go-to for vehicle rentals for a while now but this was my first experience with this location. I have always been pleased with every aspect of the rental experience with Enterprise, and I am happy to report that the Silver Spring location is on point! The people are the best part- knowledgeable, courteous, and helpful! The cars have always been great too! I highly recommend Enterprise in general, and the Silver Spring location in particular for a spectacular rental experience!
THANK YOU!!!”
“Enterprise rental has been my go-to for vehicle rentals for a while now but this was my first experience with this location. I have always been pleased with every aspect of the rental experience with Enterprise, and I am happy to report that the Silver Spring location is on point! The people are the best part- knowledgeable, courteous, and helpful! The cars have always been great too! I highly recommend Enterprise in general, and the Silver Spring location in particular for a spectacular rental experience!
THANK YOU!!!”
“What's the point of putting in a reservation for a class of vehicle, and the branch calling to confirm your reservation if they aren't going to have the vehicle you booked available when you arrive?
The young man who checked me in unknowningly attempted to charge me the same fee even though they didn't have the car class I needed. The manager did step in to reduce the bill to fit the class vehicle they had available. Forunately we were able to make the vehicle they had work for our trip and it was clean. Jake was also very helpful during the return process. Overall the branch staff were friendly and professional. I would rent from this branch again.”
7:30AM - 6PM
9405 Lanham Severn Rd Lanham, Seabrook
Car Rental
“Used Enterprise Rent-A-Car in the Seabrook, MD location because our car was in for repairs. The registration process was easy, the car was clean and the pick up/drop off was easy as well. I would recommend this branch.”
“The service I received was perfect when I was able to get a rental car. The 2024 Nissan Rogue was basically brand new with only 800 miles on it. I would definitely be a returning customer if I was to ever need a rental car.”
“This place is staffed with the nicest people. First they were willing to drop the van off in DC because the metro is closed near them. Then when my friend who has a wheelchair got sick last minute they were so understanding and kind. I would rent from them in the future!”
“Lisa Larsen, who was working with to get the rental car last week had excellent customer service and made me feel comfortable from when I drove off the lot to when I returned the car. She was articulate and very professional and I told her that if I could give her a 10 star rating I would.”
“Great quick service story. On a family cross-country road trip, we discovered a worrisome tire tear on our Enterprise rental. Roadside Assistance quickly directed us to the nearby Minneapolis location. They deserve a big shout-out for switching out the one we had and getting us into another fine vehicle in no time. And served us perfectly through the rest of our long trip. Terrific response, no hassle. Thanks!”
“This is one of the best car rental experiences I have had in a very long time! This was a busy weekend in DC where car inventory was low. However, this location was able to accommodate me with the SUV I needed. They were prompt, professional, courteous, and kind. And I also did not have a wait!!! I will definitely return!”
“Fantastic experience. Madison is so professional and kind. She is the definition of a great employee. She was so helpful and patient with all the guest in the front of house. Mark and Nate were great too! They are running the show and taking care of everyone! 10/10 great location to work with!”
“I had a good experience with avid car rental. Everyone I came into contact with was very polite, professional and helpful. The vehicle that I had was anew model, the only problem that I had with the vehicle was that the outside was dirty someone should have taken it to the car wash other than that it was good.”
“The staff at this Enterprise location were excellent and easy to work with. Lisna and Cavella, two top-notch staff members in June 2024, were helpful throughout my three-week rental. They guided me and even applied a weekly lower rental rate that I was given for a small SUV for the first week to the minivan rental I had for the remaining two weeks. If needed, I will be back.”
“Finally got the issue resolved thanks to the Assistant Manager at the location at 9321 Baltimore Ave College Park Maryland..he was very kind and considerate . I'm so thankful that he answered the phone when I called.”
“This place always takes care of me. No matter how busy the lady at the front is always patient with customers and willing to explain everything so there are no surprises.”
“Excellent, excellent customer service! I have always received great service at this location, and I will continue to come here. Thank you for providing my family and I with such an awesome experience!”
“Absolutely top notch service & I would highly recommend this car rental company for what we your next occasion is!!! I’ve dealt with a lot of car rental companies over the years but never one that has been so professional or considerate as this one! I was in a situation where I needed a black truck for my fathers funeral service and first & foremost Rowe and Presley took great empathy to the reason I needed it then work quickly to find not only a beautiful 2022 Chevy Tahoe but at a great rate ! They consistently checked on me throughout my time of me using the vehicle to simply let me know they were around if I needed any assistance! The vehicle was clean, convenient and stylish for my use! Customer service was excellent from start to finish and I will ONLY be using them for my rentals throughout the DMV from here on out! Thanks Guys again, this truly made a difficult day much better for me and my family !”
“Customer service is very niceThe 4 people who have assisted me at this location for the last few months have been super kind and friendly, they do their best to understand my needs with the vehicles, they help me resolve any questions or concerns they are great. Greetings from Mr. Morales”
“I’m not big on reviews but this one was worth it. The process was painless and quick. I had called several times just to make sure the answers and prices did not change and they didn’t. When I arrived, the owner Charles assisted me and didn’t make me feel like I was being rushed or pressured. The environment was comfortable and I walked away with a car I didn’t think I would qualify for. Needless to say, they worked with me and gave me a lot of knowledge and blessing at the same time. Don’t waste time y’all, they about they business there! The owner there has been in business for over 20 years and when I saw him, it hit me, I brought my first car from him at 23 and now I’m 38 lmbo…won’t he do it!! This is a great company to try out y’all! I’m serious!”
“Customer service matters. I was promptly greeted by more than one person, all of whom were ready to assist me. The vehicle they had available had been smoked in, but they were eager to get it remedied and make the accommodations to get me into a vehicle that met my need.”
8AM - 5PM
109 Main St, Laurel
Car Rental
“Great experience! Online reservation was easy. Picking up the vehicle was an efficient process. Car was clean and ready to go. I stopped back in to add another driver with no problem. Employee tried to help me save on my rental, too.
I will definitely rent from this location again.”
“Always get your car rental from a place outside the Airport to get the best rate. MONTHLY RENTALS GET A FIXED PRICE which is better for longer rentals. I enjoyed getting my rentals 8 times in a row from Jamie. Highly recommendedAnyone taking his car from Jamie (Budget) say hi to him from Abdullah.”
“We financed a fleet of 9 vehicles from Providence Motors for our company to be used for our operations.
Without their convenience of payment options and fair terms, we would not have achieved this.
And the cars? All A-class ??
Highly recommend the sweet lady owner and her team. ?%”
“I miss renting cars from Ben...the best car rental service i ever had...even when i was late he gave me additional days to pay, along with renting another week...he's even a helping friend! When i get my license back i will be renting cars from Ben car rentals again.. The best services ever!”
“My sister and I had an extremely experienced at this location when nobody was unable to help us in this area. The staff were so nice and gave us a great price . We definitely going back”
“I rented from these people almost 2 years ago. They was very pleasant and understanding about my situation. They walked me through the process. They are better than any other company out here. I'll be renting from you guys very soon.”
“This was probably the best experience I've ever had with a rental company.The staff are friendly. The car was clean and had air freshener.No upselling or Gimmicks. Just exactly what I needed. I will definitely use this company againAmazing staff!Excellent experience!!Exceptional Company!!!”
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“Great customer service, pleasant, friendly, and knowledgeable staff! Deijah is so wonderful, and it is such a pleasure doing business with her. The whole team at New Carrollton are rockstars! They are so caring with their customers.”