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“The only UPS I go to! If you’re in Germantown, this is the store to use. The staff is amazing, efficient, and friendly. Being a regular at this location feels like such a treat. Everyone is so kind and welcoming. If we ever move, IDK what I’d do. No one compares to Telly and his team!”
8:30AM - 5:30PM
2381 Lewis Ave, Rockville
Shipping Centers
“Great to work with. 1 Stop kept in communication with me and answered all my questions promptly. They had to retrieve artwork from a relative's attic, pack it and ship it. The packing was so well done and the artwork arrived in great condition.”
8:30AM - 7:30PM
509 Quince Orchard Rd, Gaithersburg
Shipping Centers
“Friends, this UPS store is one in a million. Lina and Renata are knowledgeable, patient, kind and efficient. I was cleaning out my parents' home and had gobs of items to ship out of state. Lina was professional and diplomatic even though I was leaving her with tons of items to pack and ship. Renata is her supervisor and I can tell you firsthand that UPS is lucky to have them on their team. Each is a reliable and trusted brand ambassador. I highly recommend you use their services -”
“Super friendly, lines always move fast, excellent service. And, they loaned me an extra box today when my return needed it and I made a mistake. Excellent service!! Thank you??”
“If you want quick UPS store go here! Amazing service, nicest employees, very friendly and they are super knowledgeable in everything!! Ask for mohsin shakeel! Very smart, kind & generous man! He deserves a raise, UPS is very lucky to have him on their team! ”
“Loan (pronounced like "lawn") and Jonathan are amazing and amazingly helpful people! They are always ready to help with any task they provide at this location. I don't mind the cost of convenience and supporting good businesses. I've found myself browsing through their trinkets and chatting with Loan and Jonathan longer than planned because they are good company and have business practices.”
“My wife and I have had to use the notary services of UPS in Olney. Both times, once with Spencer and once with Justin, we received exceptional service. Quick, efficient, helpful. Highly recommend them.”
“This location will have my business so long as I'm living anywhere in the area. I've been using them for 8+ years now and never had an issue. I had a major problem today with a company I was returning an item to claiming that it had never been shipped or scanned for tracking. Of course I'd misplaced my receipt from Parcel Plus showing that I had shipped the item for return. I called up Parcel Plus and spoke to Kevin who went above and beyond to help me with the time sensitive return. After a few phone calls and screenshots in emails, it seems that the issue is sorted out (fingers crossed!!). I couldn't have done it without the assistance of the wonderful employees at this location.”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
“Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.”
“I misread their closing time, and when I went, Matt and Freddie were so kind to stay open for me! They are not only kind, they are reliable too! Thank you Matt and Freddie!”
“Great customer service. I came here needing help with a time sensitive print job. They were swamped but Brian went out of his way to help me out and get my business cards printed asap.”
“I like the kindness of the people and I like those who make good calls and those who deliver. Very punctual with the dates they say. I loved the service they provided me. Thank you !!!!”
“I went there to pick up a package. I did not get the young man's name from FedEx but he helped me place this huge package in my car. It was really cold outside and he didn't stop to get his jacket. Really appreciate his assistance. Thanks.”
“Looking for local place to Fax, so helpful and friendly. Owner made sure I new how to get here. They just moved to new location. I wish everyone would be so customer oriented! Recommended highly.”
“Great experience. The store was clean and not busy. I had my hands full with Amazon returns and a baby. One of the employees was nice enough to open the door for me which honestly made my day.”
9:30AM - 6:30PM
620 Hungerford Dr Suite #16, Rockville
Shipping Centers
“Without hesitation I give this UPs store 5stars! The guys in this location are amazing. They are extremely professional, very helpful and they always have a cheerful pleasant demeanor. By far the best UPS store I have visited!”
“Staples has a huge selection of office supplies and accessories that will make your business or personal home office stand out from the crowd. They also have the Copy Center to help with signs, banners, and so much more. Don’t forget to check out their loyalty program where you can save even more on your purchases. Lots of free parking and friendly customers service representatives.”
“I gave just started having to print more things for my business and was really pleased with the kindness and help that the staff offered. A customer service experience I was really pleased with!”
“Jason S is phenomenal! Once I shared the document I was interested in printed, he talked me through which type and size of poster board would be best. Given the timeliness of this order, he provided recommendations and completed my order within 15 minutes. I was so impressed by his service! Give him a raise! I am beyond satisfied with my experience.”
9AM - 8:30PM
9003 Magruder Knolls Ct, Gaithersburg
Shipping Centers
“I have been using Servicol to ship packages since 2020. Although they are busy, the staff is helpful and responsive. The services are very competitively priced and a good value. My packages have arrived in a reasonable time frame and in good condition. Reliable, helpful, and professional.”
“(Translated by Google) Excellent service, the people who are there are all very friendly and always ready to help!(Original)Excelente servicio, las personas que están allí todas son muy amables y siempre están dispuestas a ayudar!”
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“Amani the staff at DHLGaithersburg location was outstanding with her customer service skills . She walked me through the whole process with integrity and respect answering all the questions respectfully . Her personality and smile is what is needed in the customer service skills. Keep up the great work!!!!!”