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“Big shout out to Cory Nickerson!(Store Manager) He was very patient, and helpful. Definitely made sure I was satisfied and taken care of! Awesome dude!! Thank you!!”
“We just purchased a mattress and it was a great experience. Michelle was our mattress expert and she was extremely helpful when it came to choosing the right mattress. She was the help that we didn’t know we needed! She was efficient and to the point as well. All around a wonderful experience!”
“If you’re in Annapolis, and you need a mattress, go see Clark! Unbelievably patient, informative, and five star all the way. Didn’t think buying a mattress could be such a great experience.”
11AM - 6PM
2612 Brandermill Blvd, Gambrills
Furniture Stores
“I needed a box spring at the last minute. I called Wendy and she made it happen before she closed for the evening. I can’t thank her enough. I’ve shopped here before and will continue because of the customer service. Thank you Wendy.”
“I had a wonderful experience. A big thank you to Teresa!! She was very welcoming and made sure I found exactly what I was looking for. It was clear that she cared and asked me the right questions… I’ve been having trouble finding the right pillow and she worked well with me to find exactly what I needed. I will be coming back and I recommend Teresa to anyone!”
“Helpful, knowledgeable, easy to work with when going through buying process. André is genuinely interested in helping customers find the best mattress for their needs.”
“Jamaal was fantastic! He was very patient and took the time to walk around with me for a lengthy period of time. The ladies at the front desk were amazing as well, super kind. Overall great experience and will definitely be coming back!”
“My wife and I went to buy a mattress. We were met by Da'ronn, the store manager. He showed us around to several different types and firmness of mattresses until we found the right one for us. He was very helpful, knowledgeable and patient as we made our decision. We have a new mattress coming in just a few days!”
11AM - 6PM
7659 Arundel Mills Blvd, Hanover
Furniture Stores
“⭐⭐⭐⭐⭐
I recently sent my mother to the Mattress Warehouse in Hanover, MD, and since she doesn't speak English well, I had her connect with Kevin, who called me to discuss her needs. Kevin was incredibly accommodating, listening carefully to what my mother was looking for and ensuring she felt comfortable during the entire experience. He found exactly what she wanted and arranged for next-day delivery. My mother is very happy with her purchase, and I’m grateful for Kevin’s patience and dedication. Highly recommend Kevin for anyone looking for outstanding service!”
10AM - 9PM
574 Ritchie Hwy, Severna Park
Furniture Stores
“Araceli was so helpful in making sure we got the best deal and including all the products. We saw the same king mattress on Amazon but she was able to get us a much better deal with delivery included. She even helped us find a great deal on a twin mattress for our toddler.”
“We came in looking for a sectional sofa to fit our needs and our family size. I was completely impressed with Tommy Reed and Sung Koo’s professionalism and customer service. They were both very thorough and made this a smooth process for us. I highly recommend either one of them. Also delivery was great!”
“I want to thank Mr. TJ for going above and beyond in assisting my family and I. We were in dire need of a new mattress for my dad that just had heart surgery. Mr. TJ not only gave kind words of encouragement in support of our dad but he also assisted us in finding the perfect mattress.”
“We were in the market for a new bed, as our king mattress with foam topper was over 20 years old, and I now find I need to elevate my legs on flat beds to prevent lower back pain. We knew we wanted an adjustable bed frame, but wanted to try it out in real life before purchasing online through a warehouse club, which was the original plan. But when we got to the store, Jayson was so knowledgeable, and gave us such a good price on the selected frame / mattress combo that we decided there was no point in looking elsewhere! Plus we scheduled a white glove delivery for setup and removal of old mattress, scheduled for 3 days from purchase! That hasn't happened yet, but the purchase experience was excellent!”
“Recently purchased a rocker recliner from here. This was our first La-Z-Boy and Melissa was great to work with. She was really helpful and knowledgeable about the product/brand. Overall really great experience.”
“The lady who helped me was extremely knowledgeable and great at what she does! I don't think she had a name tag on or I couldn't see it but she said she had been doing this for 20 yrs and it shows! She quickly found a mattress that was perfect for me on her first recommendation!”
“My daughter recommended Matt to me. I contacted him and he was there for me on day one. He assisted me with all my questions, gave me suggestions, and personally treated my sell of my condominium each step of the way! We took photos, made a video, set up an open house equipped with a colorful brochure and it was sold at the first open house! Thank you Matt and Nick. You are my forever realtor. Xo”
“Jah is one of the best sales persons we’ve ever dealt with. She was so knowledgeable when she came to our home and gave us advice. She helped us choose great materials and an excellent living room set. We will definitely be back because of.Jah. Thank you for a wonderful experience”
“Scott was patient and let us browse on our own. He was knowledgeable about the different types of recliners and knew the model name of each one without having to check the tags. The delivery date was set a few days after purchase and Oscar and Joaguin were polite and patient while we checked out our chair. They smiled and chatted while showing us the capabilities of the chair. Excellent experience!”
“The sales and support team at Havertys' of Bowie MD has always been the best! Florence and her team went above and beyond to find "THE CHAIR" that you no longer carry. Stellar effort by Lindon, your designer, Florence, my salesperson, and Yolanda, your finance manager to get this chair for my wife. Due to serious back and neck issues, this chair is the only one that Nancy, my wife has been able to actually sleep in. THANK YOU, THANK YOU, THANK YOU TO THE HAVERTY'S TEAM IN BOWIE, MD!!!”
“Absolutely outstanding service from Jonathan at Sleep Number! He recently came out to set up our new Sleep Number bed, and we couldn't be more impressed. From start to finish, Jonathan was professional, knowledgeable, and incredibly efficient. He took the time to explain all the features of our new bed and ensured everything was perfectly set up. His attention to detail and dedication to customer satisfaction were evident throughout the entire process. We're now enjoying the best sleep ever thanks to Jonathan's excellent service. Highly recommend! Five stars all the way!”
“Me and my fiancé with our two year old visited SleepNumber and were greeted by DaQuan. He was very approachable and didn’t try to sell us anything while providing us with a great experience! I was so impressed! He was extremely knowledgeable and walked us through everything since it was our first time. We also didn’t feel rushed at any point while we were there. To be honest I was worried it was going to be like when a person goes to a car dealership to buy a car….arrive for one thing, they try to sell you something you don’t want and way outside of your budget and you’re there all day. Our experience at SleepNumber was definitely not that. My 2 year old even spent some time playing with the available toys. Definitely would recommend the store and DaQuan. The bed is also great as well, it took some getting used to but having the ability to control your comfort level especially on those achy back days is a huge plus in my book.”
“My spouse and I ordered a Lovesac online following the holiday and decided to go into a local store to see the selection configuration we made online. This store has friendly, knowledgeable Associates. In particular, I want to highlight the wonderful efforts of Doris who made us feel more comfortable with our decisions. She spent over an hour with us, explaining all of the options etc. She was attentive, patient and answered every question we threw at her…trust me there were plenty. It’s refreshing to know that on today’s world there is still those who pay attention to detail and provide top notch quality service. Doris deserves kudos for her efforts. I highly recommend this store and Lovesac as a result! Thank you Doris for making our buy experience a pleasant one!”
“Welcomed at the door by William. He walked us through all the options we asked for and went as far as illustrating our layout via CAD so we knew how would our options would look on our own patio. William had a great sense of humor, yet charismatic. I'd highly recommend.”
“My couch that i bought from this store is breathtaking.I love it!! It's beautiful, comfortable, modern, and very sturdy.Easy to care for. I highly recommend. If you’re on the fence, I hope this review helps and tells you to BUY IT!I also bought a dinner table with six chairs. They are gorgeous and very very comfortable. Sturdy and stylish, easy to clean. Great quality!”
“We had a great experience with Morgan at Gavigan's Furniture, Glen Burnie while looking for the perfect recliner chair for my 94 year-old-mother. Morgan is knowledgeable, personable, and caring.My husband and I value her guidance. She was professional, patient, and in good humor while we weighed considerations, such as "manual versus power," and fabric selection. We feel really good about the purchase, and have already recommended Gavigan's to a few neighbors and friends. Thank you!”
“Bravo to this establishment and their work! I had a chair that needed some TLC. The backstory to this chair is that it’s about 49 years old. My mom gave me the chair and it recently traveled from Buzzards Bay, Massachusetts to Maryland. At some point in the 49 years, my younger sister poked at the mesh wood when she was a kid (she too is 49) as did my daughter (over 28 years ago). This resulted in gaping holes and just a tragic mess. I sent pictures of the damage and there was hope, it could be saved. I was so satisfied with the final product. Dwayne is gifted and he’s a master of his craft. Dwayne is also professional and he has a magnificent personality. We loved his two dogs too. They were wicked cute”
“We originally spoke with Brian, the store manager. He took us through the whole tour to see our options. Subsequently, I spoke to Chris and Meghan while Brian was on vacation, and they didn't miss a beat! Great experience!”
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“Affordable Outdoor Kitchens (AOK) is absolutely A-okay, and then some!!! I was in the market to replace my 13-year-old freestanding Weber Genesis grill – which I keep replacing every decade or so. It was finally time to buy my forever grill with a lifetime warranty, so I started searching online for higher end grills. I read many reviews, watched several YouTube videos, and developed a short list of grills to explore. Leading my list was Alfresco, Blaze, Twin Eagles and Hestan. I went to the dealer locator on each grill website and Affordable Outdoor Kitchens popped up as my local dealer for each. One stop shopping with an excellent selection of freestanding high-end grills! Located in the next town over, I never knew it existed. Here was a unique outdoor living store 20 minutes away where I could evaluate all the grills of interest. I was initially greeted by Brent during my first visit who showed me my grills of interest and features to consider. On my second visit to the AOK showroom, I met the owners Karen and Kevin. I learned this was a family-owned small business employing sons Chris, Brent, and Brian whom I had the pleasure of meeting at one time or another. Karen and Kevin provided an honest no-pressure review of each grill which was extremely helpful in my selection decision. After much research, evaluation, and consideration, I settled on Twin Eagles - Eagle One. Kevin offered a very reasonable, military friendly deal. The Eagle One eventually landed on my back deck delivered and installed by Chris and his crew of John and Zack. Chris demonstrated Eagle One and even polished it with Sheila Shine which was a nice finishing touch.
It is very refreshing today to see a family working together in a small business selling great outdoor living products and providing excellent customer service. If you are in the market for a new high-end built-in or freestanding grill, do yourself a favor and stop by AOK and check them out. They are honest brokers, have an excellent selection and you will be impressed! I highly recommend them.”