“All of the staff at this business was extremely helpful and compassionate, especially Ashlyn at the front desk. They went out of their way to help us remove our belongings. The entire experience was painless. Thank all of you very much.”
“I had an excellent experience buying my car thanks to Quon, Jordan and Izell. Quon listened to my needs, answered all my questions, helped me compare options without any pressure, and connected me to the right team members during this process. Izell followed up promptly, explained the pricing clearly, and made sure all the paperwork was handled efficiently. I walked away with a car I love and felt confident throughout the process.”
“My family has been using leading edge for a dozen repairs/services over the last decade. Such a relief for us to have a trustworthy shop close by. I love this place.”
“Procare Auto may be one of the last places where customer service comes first! Jeff ensures his crew is knowledgeable skilled and honest. My husband likes to tinker with cars so is somewhat knowledgeable and he trusts Jeff.”
“The staff at Ridgeway is great! Very knowledgeable, honest, and fair. I'm glad to have found a reliable mechanic for my aging car. I'd recommend them without hesitation.”
“I had a really great experience at Mercedes-Benz of Owings Mills. My sales advisor aka the Showroom Specialist, Andy, was amazing and made me feel welcome from the moment I walked in until I signed all of my documents. He took the time to make sure all of my questions were answered and that I had everything I needed to feel confident in my decision.
This experience was completely different from one I had at another Mercedes dealership, where my car was hit by a tow truck during my first service visit. After that, every interaction there felt frustrating and disappointing. Because of that, I was honestly nervous going into this process again.
I’m so glad I came to this particular dealership. The entire team genuinely cared and made sure I walked out feeling confident , not rushed or pressured, and without any buyer’s remorse. I truly felt supported throughout the process.
I’m very grateful for Andy and the team at Mercedes-Benz of Owings Mills and would absolutely recommend them to anyone looking for a positive, thoughtful, and trustworthy car-buying experience!”
“I’ve been getting my car serviced at Porsche Hunt Valley for approximately 18months now, and every visit I am met with some of the best customer service I have ever experienced. So much so that I actually took the time to complete the survey and write a quick review. They’ve definitely earned my business for years to come.”
“Had an excellent experience with Maven Motors! I had accidentally reversed over a plastic bollard and ended up taking the entire front bumper off my car.. I dropped in to MM un-announced on a Sunday (which is meant to be by appointment only) and they were in there working on some other projects! The team were super nice to us and said they could fix the bumper immediately. The price he charged me was extremely good value, only $120 for the entire bumper. I had enquired about pricing at some other spots for the same work and was quoted more than double! I Would really recommend recommend MM if you are looking for friendly, efficient and great value service!”
“We were on a trip to DC in a snow storm when our car died. We were towed to Auto Stream and the staff there were very courteous and helpful. If we lived in the area we would consider them as our 'go to' for future automove needs.”
“Services were performed much faster then expected. This is the sencond time we've taken one of our cars to LMW. We are very happy with their services and would recommend them to local family and friends.”
“I have a 2015 Nissan Altima, which is known for its faulty headlights. I finally ordered aftermarket replacements from Amazon and needed a place to install them. Eakle’s offered a fair price for the labor, and despite a mix-up where I dropped off my car on the wrong day, they still got the job done quickly. Quality work, great service, I’d definitely go back.”
“This team never disappoints. Always courteous. Thorough inspections and fair, honest repair suggestions and pricing. I tried someone else recently strictly because they were walking distance to home, big mistake. Misdiagnosed my problem and engine blew 3 days after picking car up.Never going anywhere else again. A trusted mechanic is worth any inconvenience and any cost. Columbia Auto Care can be TRUSTED”
“I had a great experience at Interstate Tires. The service was quick, they squeezed me in on a busy day when they honestly didn’t have to, and the guys were straight up with me. They actually know what they’re talking about and don’t BS you. Definitely recommend them.”
“One more visit with nothing to complain about at all. Work done on time and done very well. Great people to do business with and definitely good bang for the buck.”
“I have been going to Lockett’s for a couple of years doing some major maintenance (100k tune up) and other standard car maintenance and brakes. Always honest and they stand by their work. Recently had a water pump replaced as it was going bad. After bringing the car home, there was a coolant leak near the repair. An o-ring caused it and Lockett fixed it immediately. Things like this happen and it’s the overall integrity that’s important.
Mike K”
“I had a great experience getting my tire pressure sensors replaced. From start to finish, the customer service was friendly and professional. Especially J.R. took the time to clearly explain what needed to be done, why it was necessary, and how the sensors work, which I really appreciated.
Also I was provided a detailed price breakdown up front, so there were no surprises, and everything was explained in easy to understand way and my car was ready when promised.
I’ll definitely be coming back and would highly recommend them to anyone looking for reliable, trustworthy service.”
“This place is busy like I’m sure all good mechanics are, but he actually answered the phone gave me the OK to drop off my vehicle was professional and friendly. I’m happy to have a good mechanic to go to thank you!”
“These guys are one of the best.gave my car a complete examination found everything that was wrong and advised me what needed immediate attention. Wish I would've came to them sooner.”
“I’ve been bringing my car to New Life Automotive for a few years now, and Jesse has always taken great care of it. He’s super trustworthy, communicates really well, and their prices are very fair. I appreciate that Jesse is honest about what actually needs to be done — never trying to sell me on stuff I don’t need. It’s hard to find a mechanic you can really trust, but this shop (and Jesse especially) is exactly that!”
“Huge shout out to Bert! Thank you so much for fixing the emblem on my car. I tried doing myself and I failed. I also spent more money than going to Hunt Valley Auto so highly recommend going to check them out. They are super busy but highly recommend!!”
“Dane was amazing! He was fast efficient and completed my car issue within 10 minutes. They are very helpful and you will not be disappointed! Very pleased with their service!”
“Great service, great people. Took my car in for a basic fix, and not only was it incredibly fast they also did it free of charge since I didn’t need any parts ordered or anything like that. Would definitely recommend and return.”
“I highly recommend this NTB to get your car serviced. I have taken a few of my vehicles here, and I am always pleased with the work. What I am most pleased with is the honest assessment of my SUVs. It can be challenging to find car repair shops that are honest about what your vehicle actually needs. On two occasions, the issue with my truck was not something that they could repair, and they provided recommendations that I used to get my vehicle fixed. They did not charge me. They only charged me for what they could actually do. I like the way they communicate and how pleasantly and relevantly they do so. This NTB is a shop that I highly recommend for good work, honest assessment of the vehicle, and good communication.”
Closed
2859 Smith Ave, Baltimore
Auto Repair
“I was extremely satisfied with repair work performed on my vehicle by AutoStream. My first time experience from checking in my vehicle to completion was a smooth transition. I was provided with a detailed breakdown of service and cost, which was better than the dealership. Kudos to Jeff, Stone and their team for their professionalism, friendly service and teamwork! Great job! I will definitely be a returning customer!”
“Keith and Matt are incredibly HONEST, extremely NICE , and truly talented at what they do.!!
It’s rare to find a place where you feel you can trust completely, but this shop has earned that trust over and over again.
Every visit has been smooth, fair, and stress free , which is why we keep coming back. Their quality of work and customer service are consistently outstanding. I highly recommend this place to anyone looking for reliable, skilled, and genuinely kind people to take care of their car.!!!!!”
“I seriously cannot recommend these guys enough. Very professional, able to break down the problem in plain terms that I could understand without a ton of mechanical knowledge, reasonably priced, and very quick turnaround. Will be back when my car needs to be serviced again!”
“MIDAS
9438 Baltimore-National Pike
Ellicott City, MD 21042
I regularly take our family’s vehicles to the MIDAS Shop in Ellicott City (MD) for a needed oil/filter change. I do so, because each time I find the need to make an appointment, I’m appreciative and impressed with the professionalism and welcoming demeanor of the management and employees.
A shout out to store manager “Dana,” as well as “Scott,” who took my initial call, scheduled the work, and processed payment. Both are welcoming, courteous, and friendly to their customers, but then so are the remaining employees with whom I’ve interacted while one of our vehicles was being serviced.
In a recent visit, I no sooner left our Lexus SC430 off at the shop, walked to our home nearby, when I received a call from the store manager, saying the vehicle was ready. I find the staff to be honest and dependable. The level of their work is always one of quality, and the work performed is done in a timely manner.
Given the seemingly poor performance of many companies today, it is a unique pleasure to do business with an auto service company that looks out for your vehicle and your best interest, a company that, in my view, has been unfailingly reliable, prompt, and fair.
These are great people, and I highly recommend Ellicott City MIDAS to anyone looking for excellent service, fairness, and efficiency.”
“My appointment was scheduled in advance so that a loaner would be available. I was informed of anything additional that was recommended to be done, and asked if I'd like to have it completed. When it was time to pick up my vehicle , I did not have to wait because the service center opens at 7:30am which is extremely convenient.”
“Team at Charing Cross Care Center:
Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!
You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!
We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.
Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS
Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!
Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.
Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.
Stay safe, Happy Holidays, and Take care until next time ?
Warm regards,
The Jones Family
*Grateful Customers since 2006/2007*”
“Caught a flat tire this morning on the highway on my way to work. Called roadside and requested a tow since i didnt have a spare tire. E W auto shop was one of the options of where i could get my car towed to. I immediately went on google because this place is close to my job and most places around this area look shady. Im glad i looked at the reviews because it made it easy to choose this place. Everyone talked about how good Walter is and baybe they not lying. He was professional, communicated, and very polite. My day strted off hectic but they made it better and i didnt have to break my pockets??i have a mechanic but i will definitely be coming back. Thank you.”