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“Wow!they have a very good manager that runs this location I wAs surprised by the performance and professional service I received and I give kudos to Xfinity and HR and the manager at this location thanks for the great service 100% satisfied when I left!”
“I have been in the T-Mobile store located on Market Street in Northeast DC for years, either to try to purchase a phone or because there was some glitch. In my cell phone I just have to make a special mention about. One of your employees Greg Julián, who on several occasions has gone above and beyond in assisting me with whatever issues I have with my phone. I appreciate his knowledge, his professionalism his patience and his overall wonderful attitude is just great.
Kudos to Greg!! Thank you.”
“Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.”
“Torian worked with me over 2 days and I must say, he has given me the absolute best service at TMobile. So patient, so informative, and willing to help any way that he could to fix/transfer data from my phone.
Thank you so much Torian.”
“Came here after receiving terrible service at the Dakota Crossing T-Mobile. When I arrived here, I was instantly greeted. Although it was quite busy, they seemed to have a handle on all the people and their needs. The experience store was nice and had an NFL game on. I only waited about 15mins, and Maurice helped me upgrade my phone. Asked me questions to understand my needs, made suggestions, and made sure I was overall knowledgeable about what and why I should purchase things! He was great, the store was great, experience was great! Overall great experience and this will be the main store I go to!”
“This review is for the store and not Comcast and no I'm not dissatisfied with Comcast but my experience at the store was above and beyond considering the amount of misinformation I received from Comcast over the phone. The young lady was not only knowledgeable about what I needed she probably should have been the first person I contacted as it would have saved me an entire day of being misinformed. I don't even live in this area so I may not have reason to return but I may find an excuse simply because of the excellent service.”
“I’d give this review 10 Stars if I could , Ray was the best representative I’ve had with Verizon whether on the phone or in a store . He’s knowledgeably, kind and caring . We had to get a replacement phone and after receiving it we had problems activating it and wanted to make sure we did everything correctly without losing any data . Ray understood my concern , he was so patient with me and never once did I feel I was a bother , it’s so nice getting great customer service , Verizon you should be proud to have such a fine young man on your team , thank you Ray.”
“Hey , came to T-Mobile for questions and Amari went out her way to help me understand the additional features like Apple TV and next flex . I ended up getting home internet and I am really happy . The manager Kristin was great too helping me with my account . Best T-Mobile ?”
“Samad was the absolute best - sorry if I messed up the spelling of your name but my husband said you were the most helpful rep he’s worked with in awhile. You were able to answer his question, resolve his issue, and help him with better plan options. Thank you so much!”
“Went in for an upgrade and dealt with DJ. He is a very knowledgeable employee who made the whole process very quick & seamless. I was in & out and back on my way very quickly!”
“Two different days with two different customer service. Went in to Tmobile on Sunday, 4/21/24; though they were almost closing, I did not get welcomed. And what they told me could not be done I was able to do today. Thanks to Jonathan and Naziah. These two employees are the most customer friendly, and most knowledgeable I have ever met. Though Naziah was hungry and needed a break, she stood with me all the time. I had to keep telling her to go eat while transferring information one phone to the other. Please make sure you keep these two employees. They are rare comodities. It was a joy being at Tmobile today.”
“This is a very nice place,the workers are very helpful,Steven Panaiagua is a very nice and compassionate person,he attended to me in a very good manner,thanks so much Steven!u are so amazing.”
“A pretty helpful store with very friendly associate assistance. Sometimes lines can be long but credit it to the convenience and work that is really done so that you walk out a happy customer!”
8:00 AM - 5:00 PM
9609 Annapolis Rd, Lanham
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“My Comcast tech today was the best Comcast tech that has ever done work for me. Mr. Arthur S. I have never had a tech take his time and show and explain to me the equipment and product like he did. Mr Arthur was very detail and extremely friendly. He did an installation at my house today. He took his time doing the work, didn’t rush and made everything he did look neat. He even went above and beyond. I have a wasp and bee problem on my house and he took the time to spray the wasp and seal the holes they created. If I could give more stars on this review I would. This definitely proves that there are people that still give excellent customer service along with their work. Thank you Mr. Arthur S for a job well done. Comcast is lucky to have an amazing employee like you.”
“I recently visited the T-Mobile store in Forestville, Maryland, and had a great experience overall. The environment is clean, well-organized, and welcoming, making it easy to browse through their selection of mobile phones and accessories. The customer service was impressive; the staff was friendly, patient, and eager to assist with any questions I had about phone plans and upgrades. They took the time to explain everything clearly without rushing me, which I really appreciated.
The selection of mobile phones was diverse, offering the latest models at competitive prices. Whether you’re looking for the newest iPhone or an Android, they’ve got a good range of options.
As for their network, T-Mobile’s coverage in this area has been reliable for me. I get strong signals and good data speeds most of the time, with very few dropped calls. Overall, a solid experience. I would highly recommend this store for anyone in the area looking for quality service and products.”
“(Translated by Google) Thanks for your attention because it has gotten me out of a worry now I can be more calm.(Original)Gracias por la atención porque me ha sacado de una preocupación ahora podre estar más tranquilo.”
“Highly recommended! Had a phone emergency and Cesar sent me out of the door with a new phone and a smile less than an hour later. The staff is welcoming, attentive and quick. Don’t solve the problem yourself save some time and come here”
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“This was my 1st time at this location. I received excellent customer service from the time I walked in the door. Everyone was very friendly, helpful, and professional. I went to get a new box, and the representative even went over my bill with me, and I was able to save money on my bill. I left a happy customer.”