The Lube Center provides stellar and thorough preventive maintenance service. Customers report an amazing experience with personable, nice, and accommodating staff who offer wonderful, old-fashioned customer service that is rare and makes clients feel right at home. The technicians are detailed in explaining their work, performing jobs quickly and with skill, ensuring a fast and efficient process. Reviews highlight staff going far above and beyond regular service, with specific praise for their thoroughness and willingness to tackle specialized jobs like hybrid car repairs. This dedication, including going to great lengths to find correct parts, earns lifelong customers. The service is consistently described as better than a dealership. The shop is open seven days a week and is run with great energy and kindness, leaving customers assured and pleased.
I normally have anxiety and don’t want to drive over the open floor but everything went well and upon request they did it. Mostly. pleasant and quick experience in New Carrollton!!!!
November 2024
All the technicians were nice and accommodating. They were very detailed in explaining what they were doing. The process was fast and efficient! 10/10
November 2024
My first time getting a drive through oil change service. Will definitely return!
