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“I have been to this location twice to get passports for my kids and it has always been pleasant. I was there this weekend and the 2 ladies there are very friendly and welcoming!”
“No line, quick easy, good service. BUT! I passed it three times before figuring out where it is. A flag, a modern PO sign, or something more obvious would help! Third time, I crept along and turned in where Google said to turn in. Then, I saw the sign.”
“Great service location, friendly and helpful staff. Blonde lady at the counter is awesome!!! Her customer service skills are top notch. Very knowledgeable. She gets 5 stars. I go there regularly.”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
“Convenient location
Kind staff that know what they're doing
I wish they hired a few more folks cause it can get busy with passport stuff.
A+ store”
“Very pleasant & polite, but, despite my repeated representations, insisted on weighing and inputting my six international packages information all over again, after I had weighed, completed and printed customs labels for ages at home...
At the fifth package she realized that she did indeed have an "online button" and was able to register them instantly without re-entering them! Profuse apologies and over 30 minutes at the counter (plus a wasted 2+ hours at home...) and several frustrated customers behind me as a result. Otherwise great service.”
“Service is always professional and polite.Staff always greet me pleasantly before asking how can they help me today. This office always have a variety of stamps.My personal choice is to use this office for alll my postal business.”
“I wanted to take a moment to express my heartfelt appreciation for the exceptional service we received from the red-haired staff member at the post office during our recent passport appointment. Despite my husband's tardiness, she remained patient and professional, ensuring that our experience was seamless and stress-free. Her kindness and courtesy extended to my daughter as well, making us feel valued and supported throughout the process. Although I'm terrible with names, her excellent service has left a lasting impression on me. Kudos to this outstanding team member! Her dedication and warm demeanor are a true asset to the post office. Thank you again for your outstanding service, and to the rest of the staff. They were all cheerful with all customers.”
“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”
“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
“This is a GREAT unit, a hidden gem, my new fave since Bladensburg went handbasket-tripping.I love the USPS but making it harder to get everything at every unit is ridiculous. Install mailing machines at more locations, plus at grocery stores, 7-elevens, etc., and efficiency would leap. Fix automated bulk sort from the shipper's docks to your mailbox finally and it would be even better, but we can go over that another time.”
“Small local post office provides small local guest service. It has been empty whenever I've been here. The staff was very helpful. It beats waiting in line forever at my other post office.”
“Probably one of the best on base post offices I’ve been to. Can’t speak on the other workers there but the good looking light skin lady at the front knows her stuff. She is patient with customers and they all seem to like her. The service has been quick and easy my last 3 visits.”
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“I had two experiences at this post office. First the mean bitter women I spoke to the other day. She was very negative and spoke down to me. The very next day I was praying I didn't get her again. This young lady was so sweet how she spoke to me about my situation. I complimented her numerous times on how she made me feel and she was awesome Mrs Lee. She was very professional with her actions and tone. And explained the process to me. Nowadays people don't know what the other is going through but her interaction put a huge smile on my face. You are appreciated....”
“I give 5 stars! The staff really works hard there to make sure your mail is safe and delivered.So all the negative comments on here is not true. I've been dealing with this post office for over 20 years. Give them a break!!!! Especially in a time like this...Anyway be safe and be well EVERYONE!PEACE, LOVE & HAPPINESS...GOD BLESS EVERYONE!!!!”
“Visited this post office a few times and have never had a bad experience. Just this week, walked in during lunch, and there was no line! Clerk #7 was pleasant and a quick worker, and helped me ship my gifts for the best value.”
“Fast and friendly service. There is never a line and there is plenty of parking. The interior is charming, whenever I come inside I feel like I am going back in time.”
“I have MS and this day I was having a time with my son’s package in Qatar and Ms.Fuller was soo helpful!! She made me smile, she cared .She’s a great postal worker! Thank you”
“Nice staff! BUT.........mail courrier delivered my package to wrong address and could not retrieve it. Couldn't replace the items in that package.
Edit 7/3/2024. Mail courier will not pick up mail from mailboxes. It takes them days to collect the outgoing mail from mail box but they will stuff more mail into same mailbox. Outgoing mail left in mailbox for days.”
“I went Saturday morning. There was a long line. Sharon was apologetic for the long wait and was very friendly. Her energy was radiant and calming. Phenomenal service. People like her make the world a better place.”
“I had to utilize the credentialing services at this location. Mrs. Tameka and Mrs. Robin were nice and respectful to all the customers during my appointment window. Mrs. Tameka was very helpful and guided me through the entire credentialing process. I arrived early and she had me out of there with time to spare. I will definitely use this location again should the need arise.”
“Very nice and helpful staff who seem to genuinely care to both help you and keep the line moving. The location does need some care from the USPS real estate department and does some renovations in the building. ...at least replace the damaged safety glass.”
“When my box was an awkward size that would have been very expensive to ship, the lovely lady up front went through all the boxes in the back looking for the right sized one for what I was shipping (while helping other customers on a Saturday morning) and helped me get the cost down and my niece's present out the door. Thank you!!”
“I just had a great experience! I dropped off my package and got a receipt without a hitch! This made me feel a lot better after a terrible experience at USPS on Buchanan street.Not only was I satisfied with my experience, but I saw about 10 other people in the same situation, and every single one of them seemed like they were having a great time. The staff interacted with each customer with a big smile, and the line was moving at a good pace. It was 15 minutes past closing time, so they might be in a bad mood, but all the staff members were really nice and helpful.I will definitely make this location my new go-to!”
“Very friendly and knowledgeable staff. Only drawback is that there is at times a very long line and minimal staffing. Some of this is due in part from some customers not having their items ready for shipping. Literally bringing what they want to ship in the bag straight from the store and expecting the person behind the counter to pack it all up for them.”
“I had written a review and my visit on Saturday, March 14th@ 10:59a. The Cletk who waited in mr ( I believe her name is Linda), identified on my receipt as "Clerk 12." Ms. Linda knows her work, and gave good customer service with a pleasant smile and in a timely manner. Also, looking over at the other clerk, she appeared to be as knowledgeable about her work too and fave giid customer service too in a timely manner. I was very surprised and dumbfounded by the three stars. Anyway, thank you ladies for not providing customers with two stars service.I appreciate you and with the upmost gratitude!!”
6:30AM - 4PM
6511 Baltimore Ave, Hyattsville
Post Offices
“I am not a fan of the DC post office (which isn't this location). Our mail carriers don't pay attention to detail & we can't get anyone 100 % dedicated to providing excellent service regularly. Repetitive tasks probably get boring, but that is how I get mail not meant for me and how my mail gets mis-delivered. When my mother's day card wasn't picked up by my mail carrier after two days (since I was trying to avoid visiting a post office), I had to make sure my card was sent. This post office is along an errand route so it works for me. It looked like the staff was practicing safe distancing inside. I was able to use their mailbox outside and not interact with anyone. There is a convenient parking lot behind the post office. I love little post offices like this. Langly Park, MD has one as well.”
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“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”