“Online reservation was very convenient. Good pricing. Pick up location was nice and clean. Truck was sanitized. Returning was easy. Estimate was pretty accurate. Best of all staff was professional, courteous, and helpful. I would definitely recommend and use again.”
“I had to rent a truck because the tire installers improperly installed the wheels on my work truck. I first went to my local Enterprise Truck rental in Gaithersburg but that was a nightmare as they were unorganized and no help whatsoever. I decided to try the Jessup location and they were perfect. The 2 ladies (Melissa and Brittany I think) were outstanding. The process was efficient and they took really good care of me. They were so good, that I bypassed the location in Gaithersburg and drove the extra 30 minutes just to use the Jessup location again. On the 2nd visit, there was a slight delay but this was because they did a safety check before I left and found a slight issue with the tire. This was not an issue for me because I was thrilled to see that supplying safe vehicles was a top priority for them and the delay was minor.I want to commend these ladies for taking such good care of their customers and I can see why they have an almost perfect rating. Kudos to the team at Jessup and I will continue to drive the extra 30 minutes to their office whenever I need to rent a truck. Great job!!”
“I make a reservation online , and the U-Haul app have problems.I call the shop to be sure have the truck. The owner help meOut with the process. I Highly recommend him for renting .”