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“I am very satisfied with Ahmad service
He is the best
He is friendly
He knows the job
He solved my all the problems
I was having issues for the last couple of days
Sushil mangal”
“Tushar was great! Honestly I was a terrible customer and didn’t pick up my phone in a timely manner. But Tushar was patient and helpful. Thank you again for your help!”
11AM - 7PM
7000 Arundel Mills Cir, Hanover
Mobile Phones
“The best Customer service , a the prices the best in the City it’s not one Place that Can match there Prices .a the Time frame Top Tier . I was there long an my phone was terrible. Best Service ?”
“Ingrid & James were awesome in porting over a business number to personal account and setting up new phones! Very patient and courteous. Highly recommend this store for all your wireless needs!”
“A huge THANK YOU to Tyzaya for the FABULOUS service today. Truly! After spending an eternity on the phone with 611 customer service, I was instructed to go to a store to complete my request. I arrived at this store today with documents in hand and after being greeted by several representatives (thank you!), I was initially told that they could not complete that service onsite. I was told that it was something that corporate did NOT allow them to do onsite. I would have to call the 611 customer service number...again! I was despondent. Thankfully Tyzaya asked me to take a seat so she could assist me with the issue. She was with me every step of the way and was so understanding. After 45+ combined minutes on hold, waiting, talking with different representatives on multiple phones, she finally helped me get my issue resolved. Can't believe it is finally DONE after all of the back and forth with the AT&T customer service line. THANK YOU Tyzaya and team!!!! Very friendly and helpful. Would highly recommend this location. Fabulous!!!”
“AJ did a great replacing my battery and fixing my screen on my Ipad. It was fast and at a decent price. I would definitely recommend this to anyone who is looking to get their phone or tablet.”
“I realy like Store they are profesional in repare and very resonable with the price i recomand any Onésimo wih any problem with any device for repape they fix my iPhone 12 Pro Max water damaged in One hour”
“Betel was very knowledgeable and very helpful in supporting my mother in law with her iPhone setup and data transfer. We really appreciate her expertise and kindness.”
“This shop is my favorite tech shop around here a lot of selection for accessories and cases, Mukit helped me with some tech questions as well very knowledgeable.Definitely recommending Tech Pro in the mall near Burlington.”
“Stephanie G of AT&T in Crofton was amazing, did a great job explaining things the iPhone 14, was patient with me and overall the best employee I’ve ever had the pleasure of meeting, if I ever need help, well I know who I’m looking for next time. Signed, Justin Burrell.”
“Octavius was the most patient, courteous and knowledgeabpercy sales person. He helped me port my phone over from Cricket. This was an arduous process to say the least, but he kept me calm. This process took a few hours. I am so thankful for his care and assistance in this matter!”
“Al Jackson was so kind to me. He took time in explaining many aspects of my phone to me.
Was patient and exemplifies what Verizon should be all the time. I have not had this experience in other stores especially the corporate stores .”
“My husband and I went into the store today so he could replace his phone. We had the pleasure of being helped by Katherine. She was friendly and personable, but also very knowledgeable. She helped my husband choose a new phone and even went above and beyond and assisted me with another issue I had with our account. Getting a new phone can sometimes be a long and stressful process, but Katherine made it very seamless and enjoyable. She thoroughly explains everything we would see on our next bill and make sure we were getting the best deal possible.
If you need to buy a new phone or do anything else, I highly recommend going to this location and hopefully you’ll be lucky enough to have her help you as well.”
“Great customer service. Fixed my s23 ultra in only a few days, only because the screen needed to be ordered. I hope I don't need their services again, but if I do, I'm heading right there.”
“The young lady Neremise was absolutely pleasant! She went above and beyond to ensure I received my phone that i ordered and transferred all my stuff personally!!”
“Worked with Aliayah, and she was very thorough and informative! She greeted me upon walking in and made sure that I was helped to the best of her ability. Thank you so much for your help, keep up the great work! I will definitely be visiting this location in the future! #CollectedConsciousMediaLLC”
“Service was efficient & knowledgeable
Staff was nice
Issues were promptly handled
Store is clean .. will definitely be going back for any more needs”
“Gina Is Amazing & Full Of Knowledge , Very Helpful She Walked My Elderly Dad Though Connecting Home Internet To His TV Over The Phone , As Well As Setting It Up In Store Thank You!”
“The service I receive at this store is one of the reasons I’ve been a Verizon customer for over 20 years. Every visit has been great. Excellent customer service and product knowledge by every staff member I’ve encountered. They should use your site as a training facility for other stores and employees!”
“Syed helped out and was very patient as was I as it took over 2 hours for customer service to answer the phone to fix an issue. He’s very knowledgeable and would have had it addressed earlier if AT&T would have answered the phone. He kept a positive attitude throughout. Will be back if we have any further issues. And AT&T customer service main office, fix the wait time for dialing in especially when it is an AT & T store calling. I’m tired, I’m thirsty and shouldn’t have had to be here that long for something so simple. And Kudos to Syed for keeping me calm. Great employee.”
“I had the bad luck of losing my phone at a concert and needed a replacement. Xavier at AT&T in Columbia Mall was extremely helpful in setting me up with a new iPhone 14 and made it as smooth a transition as possible from the old phone to my new phone. His customer service was unmatched and reminded me why I keep my business with AT&T. Thanks again!”
“This Bruno guy there is so experienced on phones. I have called customer service severally because l couldn't receive or send text messages from my phone, all to no avail. But within 3 minutes, he sorted out that problem”
“This is an AMAZING T-Mobile location! I had the privilege of working with Associate Jonathan who went above and beyond to assist me with my T-Mobile phone. Jonathan patiently explained what was happening and also called a tech to assist! Now my phone is back working and I'm feeling great about this experience had to share!! Go see Jonathan and the rest of the team at this location it's a guarantee they will help! They all are awesome!”
“Peppermint Vodka Birthday shots for Jesus...Yay! And Vanilla (all the flavors stocked) Jim Beam, a nicehuge selection of popular booze for gifting, etc?, always attentive & friendly staff who know their stock for the + years I've patronized this little neighborhood business.Merry Christmas folks. Stay healthy & Be kind?✌ Blessed Be”
“Came in for an upgrade, sales people here are very professional and helpful... Setup my new device I have all my contacts photos apps can't believe I was in and out in less then 15mins. Thanks Abdul”
“I came to get my screen protector replaced. The rep who helped greeted me upon entry and I had a short wait. She then replaced my screen protector. She was fast, friendly, and smart.”
“Jessica at the Cricket Store in Arbutus is fabulous!! She is so helpful and very kind personality..She is my person at the store I will only interact with..She is knowledgeable and when it comes to the cell phones .I can't tell you how many phones over the years she has been there for me when I have purchase for my granddaughter..She is a very important asset to the store..Thanks again Jessica !!”
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“I wanted to give my reviewDiana ticas!! was my agent she’s very patient and kind. Always helping others and giving amazing ideas.Is wonderful to know you have people like this in your team!!”