Sheetz of Hagerstown offers convenient, around-the-clock service with a wide variety of products. Customers can enjoy award-winning Made•To•Order® food and freshly made Sheetz Bros. Coffeez® drinks while fueling their cars. The location is well-suited for travelers, sitting off Route 40 with a large parking lot that accommodates many vehicles, making it easy to stop for a quick break or to use the clean, well-maintained facilities. Inside, the store is organized and stocked with snacks, drinks, tobacco, and CBD products, providing everything needed at any time of day or night. The staff is generally friendly, attentive, and eager to assist with any concerns or issues, often going above and beyond to ensure customer satisfaction. Many reviews highlight excellent customer service, especially when resolving food order issues, with staff quick to offer solutions. The store is also praised for its cleanliness and organized layout, making browsing and shopping straightforward. However, there is a mention of one employee, an older woman, who is less pleasant and may be best avoided. Overall, Sheetz in Hagerstown is a reliable stop for quality food, drinks, and convenience items, with friendly staff and a clean environment, ideal for travelers and late-night visitors alike.
Unfortunately the quality of Sheetz has gone down while their prices have skyrocketed. This location also is getting an increased amount of panhandlers hanging around it, much like the Dual Hwy & N Cannon St location had. It used to be a nice Sheetz to go to.
March 2024
No matches. Ever. Prepaid food is never brought to pick up area. It's also not placed on a counter. You must go to register to pickup, or yell at someone preparing food.
December 2023
This location has the best customer service I have ever experienced from a Sheetz. Every time I have reached out with a food order "issue", the person answering immediately wants to offer a way to correct it or if I have a question, they are eager to assist. Thank you for doing such a wonderful job.
