Pilot Travel Center in Hagerstown, MD, is a busy and well-equipped stop for travelers and truck drivers alike. It offers friendly service, a clean lot, and a variety of amenities. Restrooms are available and generally clean, though some reviews mention walls needing attention. The store is well stocked with snacks, drinks, and fresh food, and the best coffee on the interstate is served here. The travel center provides both gas and diesel fuel, with high-speed pumps and EV charging stations for convenience. Security cameras help keep the area safe, but visitors are advised to lock their cars to prevent theft, as some have experienced issues with thieves attempting to steal shoes or other items. Parking can be limited, especially overnight, so arriving early between 10 AM and 2 PM increases the chance of finding a free spot. The facility offers overnight parking, both free and paid, with plenty of room to maneuver, although it can be busy. Restrooms include showers, which are generally clean but may need some maintenance. The lounge area provides a comfortable space, and the staff is described as friendly and quick to assist, even if sometimes they are in the wrong. Overall, Pilot Travel Center is a solid choice for drivers needing fuel, rest, and supplies, with some minor issues related to parking and security.
The ppl are nice the main store is decent but the showers are dirty and out dated, the shower walls need to be scrubbed down (see pics) no ventilation water was dripping off the vent onto the counter and I did not take a hot shower it warm water, but they really need to do a deep cleaning,I was in shower #9
June 2024
It was great to see the young lady last night doing her job :) she was running the POS drivers out of the Reserved Parking spots that didn’t pay :) Hahahh if u can’t pay then u can’t stay …. Showers were kinda clean… the walls need some attention… but everything else seemed good.. saw these ducks this morning... read full comment
June 2024
as usual, the store is well stocked, and the staff is friendly, but get here early if you're staying overnight since there isn't a ton of parking.. showers are not as bad asome others.. see for yourselves..
