JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The company has also introduced a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Customers can visit the JCPenney Department Store in Hagerstown, MD to discover a wide range of national brands such as Adidas and Levi's, along with the company's private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Reviewers have praised the helpful and friendly staff, including Glenn, who assisted a customer in finding the perfect sport coat, and Alex, who provided excellent customer service to a senior customer. The Hagerstown store has also been commended for its pleasant and professional staff, and the hair salon has received positive feedback for its reasonable prices and the great work of stylist Elisena Paul.
Surprised of the choices in clothing and the staff was very nice
June 2024
Went shopping this past Saturday for a sport coat. I had no clue what size, style etc . The sales associate Glenn came to my aid and was extremely helpful! He even went to check the back inventory for my needs. I will continue to shop here with people lime Glenn working.
May 2024
I was shopping at the Hagerstown MD store yesterday and the cashier Alex was extremely helpful and patient with me, being a senior. I want to give praise for her professionalism, courtesy and her help when checking me out. Thank you Alex.
