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July 2024 by R J
Online it says it closes at 8. Apparently it closes at 6 now and never bothered updating anything. Wasted my time and gas rushing here for nothing!
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June 2024 by Stephen Huang
Nice setup
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June 2024 by Ndubuisi "Jkid" Okeh
Helpful staff got what I need.
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June 2024 by Brianna Victory
Definitely does not close at the listed time. They close when they feel like it.
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June 2024 by Karen Martinez
liars online it said it closes at exactly 8 so i speed drove and it was closed saying it closes at 6 i suggest fixing the time online.
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May 2024 by Yinzú Nairouz
Fun store with good variety. Not very clear open hours
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March 2024 by Richard W.
Never try them won't be trying them please shop at Micheal's or Hobby Lobby's Not Joann If you are looking for some good deals or stuff on sale shop at Micheal's or Hobby Lobby
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December 2023 by Aylin Benitez
Very good
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December 2023 by Jeffrey Maier
Uncharacteristically courteous and efficient this time
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December 2023 by Rhonda C.
I placed a large yarn order (30 skeins) back in November. After waiting two weeks, no one thought to reach out to let me know that there was an issue. I had to initiate an email to ask what the problem was. No one responded. I simply got a refund so when only part of it shipped they debit my account for that amount. Today, another 2 weeks, I am receiving the second part of my order and IT'S NOT WHAT I ORDERED!!!! I ORDERED BIG TWIST YARN AND THEY HAVE SENT ME RED HEART. Anyone that knows yarn knows that Red Heart is no substitute for Big Twist and there is a reason I wanted Big Twist. Now, I have to go to the store and buy the Big Twist yarn I ordered in the first place. Joann, you're trash for this. There is a reason I did an online order. Now I can't finish my customers coat and get it to her this weekend because I have to take time out to go into the store and purchase yarn that I already paid for.
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December 2023 by Terry R.
They have NO customer service. I have tried going to a store; emailing; calling; texting. No one responds. The store said they could not assist with a seeing machine purchase that arrived damaged. Do NOT buy anything expensive from them. It's a HORRIBLE company.
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October 2023 by Jessica Cockrell
It's 10:06am on a Saturday. We're all outside the store waiting for it to open. The Joann website says this store opens at 9am. The woman working (the only person there) opened the store about a minute later. Three stars because my online order was ready and they had what I needed. They need more staff - she wasn't able to open the cutting counter because there's no one to run it.
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September 2023 by Candice S
Placed an online order because it said it would be ready same day. 2 items- small, easy order. Called around 6 because I was supposed to receive an email by 5 that my order was ready. Person on the phone seemed to have no idea there was an online order. After minutes on hold I was told they would “probably” have it ready tomorrow. I asked them to cancel it because I needed it today. I drove over to pick the items off the shelf myself and found at 7:15 they were closed, when online it says they close at 8. I’d call before going just in case they decide to print new hours like they must have done recently. I left and went to Michael’s to get what I needed.
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August 2023 by Elissa Woodbury
Great location, I can knock a lot of errands out at this plaza. Not the largest Joanns but they have a good stock of crafting essentials I need. The staff are always friendly. The problem is the inconsistent hours. It feels like every week I go the sign at the front has different hours posted and online is never right. I try to submit updates for the most recent hours every time I go, but Google says it's still reviewing them. I've gone a few times only to find they've closed an hour earlier than normal. Most recently I walked in to an announcement they were closing earlier than posted as well. I'm not sure what's going on with this store but I'm worried it will close soon and the other locations are quite far for me.
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August 2023 by Linda S.
The store closes at 7:00 pm. Per the staff pulling down the rolling gate at 7:25 pm, "corporate is aware of incorrectly posted hours. You'll have to come back."
