It's hit or miss on staff knowledge. When the staff is knowledgable, they're very knowledgable; but when the staff isn't, they aren't. The store is organized, if messy. I highly recommend the store in columbia, md over this one
July 2023
Messy. Limited stock. Staff standing around talking, no one at the cutting counter that had a line. A customer complained that the website said they opened at 11. It opened at 12. The manager said "well Im new to the store and don't have control over the Internet."
July 2023
Tonie was amazing and helped me find the supplies I need for my cosplay alteration project! This was my first time at this Joanns and I'll be back for my crafting needs!