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June 2024 by Ernie “and” Joanne
Great place. Knowledgeable people and great selection. Purchased several companion pieces for our new patio.
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October 2023 by Randy Scull
Backyard Billy's installed a gas insert fireplace and did a great job. Their installer Brian is a polite and professional guy that went out of his way for me. Pretty happy with my fireplace.
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July 2023 by Raajeev Chotoo
Being this is the first time coming here and in the market for some Adirondack furniture, this is definitely the place to be.The options that were on display and the wealth of knowledge the staff possessed were truly impressive.I can honestly say that having this combination of knowledge, options, and patience really allowed me to make a more sound decision without the fear of buyers remorse.
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June 2023 by Ann Bowers-Evangelista
Great service and lots of selection. Rachel was on her way into her shift when she stopped to help us as we perused outside. She was extremely knowledgeable and not at all pushy.Our only suggestion is clear signage for where patrons should - and shouldn't - park.
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May 2023 by Doug
Everyone is very nice, but I keep finding selection is minimal and colors are basic here. Seems like anything that's not black or white requires 8-10 week lead time to get in. Visited another place 30 minutes to the east and found much better selection and color choices. Pricing here is also very high I have learned. They have some nice things outside of deck furniture that I'd try them for in the future but not polywood furniture. Just an average 3 start place.
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April 2023 by Nicholas Flavahan
We traveled over 60 miles from North Baltimore County to see Billy’s - well worth the trip!! They have better patio furniture and at better prices than elsewhere. We loved the experience at Billy’s - their selection is amazing, their sales staff are exceptional, and their delivery team were outstanding! With our four chairs and fire table, our patio is now our favorite place to relax. You need to go to Billy’s, you’ll be glad you did. We’ll definitely be going back!!
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February 2023 by Tim U
We bought 2 outdoor chairs to match the ones we already have. Rachel and Colby have been so informative and helpful! From the ordering to them delivering! There was one small detail left out, it was corrected immediately and the part dropped off in days. Their prices were cheaper than anyone in the area and friendly.
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February 2023 by Laura Castaneda
My parents bought an $8k shed and a skylights leaked immediately after installation. Backyard Billy's was made aware of the issue and nothing was done. Terrible business.Update/response to owner:Sure, I can call soon. The shed was bought years ago, the only reason I am posting about it now is because they recently had to buy a tin roof for the shed. (The skylights had been sealed up/closed off soon after installation bc they always leaked.)
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December 2022 by Craig Pervola
Rachel assured me that our new electric fireplace as an easy diy install. She was correct. Now it’s the centerpiece of our great room!
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December 2022 by Cetin Savkli
Previous owner of our house purchased an Enviro Meridian pellet stove insert from Backyard Billy's around 2015 and it was installed by Backyard Billy's installer at the time. During a cleaning of the chimney around 2019 it was determined that the installation was not done properly. Backyard Billy refused to take any action to correct the problem saying they subcontracted the work and they no longer work with the installer who did the work. After a very costly repair to the fireplace we fixed the problem at our expense. 2 years later the pellet stove stopped working and we called Billy's to at least get the pellet stove serviced as they still carried the same model. Despite many phone calls and emails we were not able to get the stove serviced. So the summary is if you want to have things properly installed and serviced you should probably avoid Backyard Billy's
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October 2022 by George Powers
I called several times after they inspected my chimney to get the work done and was promised a call back. Never heard back from them.
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September 2022 by Gloria Evans
Great selection of products and great customer service
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July 2022 by Tom France
Great selection of outdoor furniture and decor. Excellent customer service from the moment you walk in. We will definitely buy from here again. ??
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June 2022 by Maureen Boyd
Great variety of quality items for indoor and outdoor decor styles. Bring your credit cards. They are pricey.
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May 2022 by Kate Leonard
Lots of options! Staff is very helpful. Convenient location
