CVS Pharmacy in Glen Burnie is highly appreciated for its friendly, helpful, and professional staff. Customers frequently praise the team for their good people skills, willingness to go above and beyond, and positive attitude. The store is known for being clean, well-stocked, and well-organized, making shopping and prescription pickup convenient and pleasant. Many customers express satisfaction with the pharmacy's dedication to customer care, especially for disabled and elderly individuals, with the new drive-thru window providing a significant help. Staff members are attentive, often taking extra steps to assist with insurance issues, searching for products, and providing quick service. For example, one customer noted how the pharmacy tech quickly coordinated with a doctor to replace a medication not covered by insurance, demonstrating the staff's commitment to helping customers. The drive-thru service generally runs efficiently; however, there was an isolated incident where a long wait occurred, possibly due to confusion or an issue with the service process. Despite this, customers felt that staff should have communicated better during delays. Overall, this CVS location is seen as a well-run and caring pharmacy, with many customers planning to transfer prescriptions from other stores due to the positive experiences and the quality of service provided. The staff's dedication and the store's environment make it a preferred choice for pharmacy needs in the area.
