{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Excellent and efficient service for passport renewal! It literally only took us 15 min from entering to exiting that included photo taking and document checking and payment. Very impressive!”
“The BEST post office I’ve ever been to. The team there is EXCEPTIONAL. They are friendly, efficient, and knowledgeable. Feels like a neighborhood place. I always look forward to my visits there. Shout out to Mayra for the great service as always.”
“Kia is amazing. She brilliantly helped with a super urgent request with patience. She had a smile on her face and understood that I hadn’t mailed anything for a few years. Way to go!”
10AM - 12PM
2 Massachusetts Ave NE, Washington
Post Offices
“This USPS location beneath the excellent Postal Museum is open on Sundays despite what is written on its entry doors. Try checking the doors on the N. Capitol Street side to enter into this USPS.”
“This is the best post office in the area. They have two pick ups every day that they don't list on their schedule. The mail goes quickly to the regional distribution center, so is where it needs to be quickly.They don't have passport services at this location.There is a small but thorough supply wall in case you need some postal supplies.”
“Great service location, friendly and helpful staff. Blonde lady at the counter is awesome!!! Her customer service skills are top notch. Very knowledgeable. She gets 5 stars. I go there regularly.”
“I had to ship a package that I myself was confused about how to best pack. The guy at the counter was super helpful and ended up saving me money even when he had the opportunity to charge me more. The post office itself is also very cute aesthetically.”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
“I had an appointment for my passport and EVERYONE HERE WAS LOVELY AND HELPFUL AND PATIENT. I WOULD COME HERE AGAIN! I’ve been to other post offices around the area they are disrespectful and inpatient. Here if you had questions they answered them and helped.”
“By far one of the best USPS locations in DC wish this locations was my local USPS store since it’s couple blocks down the street…don’t know why north capital is my local USPS…..but for sure will be using this location for shipping anything moving forward……not only were they professional but they even walked me through each step of the way to send an International package as well…….highly recommended location and will be back for sure……and as soon as I paid and they scanned my package I got the status update right away on my USPS app……not like north capital which never updated my status tracking and lost my package even after paying full price for tracking an envelope……a freaking envelope I laid tracking for still is missing and still has not been scanned……please avoid north capital location for shipping anything out……”
“Convenient location
Kind staff that know what they're doing
I wish they hired a few more folks cause it can get busy with passport stuff.
A+ store”
“Had a wonderful experience at this USPS! Both workers I interacted with were so kind and patient, and very helpful when I wasn’t sure the best way to proceed. Also got everything done fairly quickly, and the line moved fast (I went Saturday morning around 9:10am).”
“Regular post office, when I came in, was there no waiting line . Servis provides nice gentlemen . I can't complain about thys place. I dont know why there is so much negative feedback.”
“I showed up behind a long line 20 minutes before close thinking I might be out of luck. The woman working managed to get everyone sorted out, advised me on shipping options, and I was checked out with 10 minutes to spare.”
“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”
“I had an incredible experience with this post office last weekend that I want to share. I had called the customer line because a package's tracking information had been marked as delivered the day before, but they the status reverted to distribution center that morning. I was told that it is a system issue that packages get marked as delivered and the current status was correct, but she was unable to tell me why it was sitting at the distribution center (Takoma Park post office) and not out for delivery, so she put in a claim ticket. About 15 minutes later I got a call on my cell phone and it was the supervisor at that location, Ms. Foxx, asking if I had received my package. I told her that I had not and then she had Ms. Lee check in the packages on site and they located my package. This was 4:45 p.m. on a Saturday, so it was apparent it wasn't being delivered that day and it was a gift for father's day the next day. I asked if I could pick it up and was told that I could, if I got there in the next 15 minutes before they locked the back loading door and left. I made it and they both helped me load the large, heavy box into my car and absolutely made my day/week/year. The company that I purchased the gift from through Amazon had decided to ship via the slowest and cheapest means, so I couldn't blame the postal service for the package having not arrived, but the level of customer service to call me directly and then help find a solution was beyond my wildest expectations. Please do give the overworked staff at this location a break when you are frustrated with the long lines, as my experience there has been that they are always professional and do their job very well, even when they don't have a second to catch their breath in between customers.”
“Everybody here is amazing.Lashanda, Paul, & the Postmaster Miluska will take the time to help you out and answer your questions. If you fancy/collect stamps, this is the place to come to for your stamp needs, their selection is fantastic.5/5Will continue to come here and will also recommend to friends & Family.”
“I sent a priority envelope to my grandson for his 10 birthday in Olney MD, but he never received it. I tracked it through their 800 # and eventually found out it was delivered. After some general call backs from agents Kelly from the Olney MD office retrieved the package. Thank you Kelly so much!”
10AM - 4PM
4005 Wisconsin Ave NW, Washington
Post Offices
“For the June 19 holiday at this location, the lobby is open for self-service only. The counter is closed, no staff members. The USPS barcode scanner seemed not working, it kept saying invalid code.”
“I am a regular customer here and all of the employees are pleasant and very helpful when I need anything. Ms Jenny is #1 and it’s always a pleasure to see and do business with her! ?”
“Was in and out quite quickly and the lady that helped us was very helpful with any questions we had. I noticed she took time helping customers in front of us without rushing them and educating about certain facets of postal shipping currently whether it be price or which countries had restrictions in place”
“Pleasant, efficient staff. Experienced with international mailing forms/requirements. Small shop, but we’ll-stocked. Long waits only on tax filing days & right before Xmas when people are mailing gifts.”
“The workers here are incredibly kind and helpful. Despite an overall rude customer base, the workers are purposeful and excellent in their reactions to screaming and rudeness. Workers: 12/10, incredible experience. 0, it seems this location is inappropriately understaffed to a point of detriment to the workers. They shouldn’t have to deal with constant harassment due to clear mismanagement. Customer base: -100/10, rude, inappropriate, and abusive toward workers. Do better.”
“Seon was super nice and helpful, I’ve never had a good experience at any postal service but she went above and beyond in her job. There was another lady working with her that seemed very helpful to the clients, didn’t get her name though.”
“Conveniently located in the basement of Union Station, in between the downstairs food court and entrance to the Metro. They were open on a Saturday morning and I was able to drop off a small package.”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“This post office is super quick and efficient. The people who work here are very nice too. Definitely would go to this one if you are shipping anything! I ship all my packages here and they process them very quickly.”