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October 2023
I was charged for equipment. Equipment was not loaded onto the truck. Having charges adjusted was complicated. Team member abrupt on phone, less than professional.
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November 2022
He downsized our truck from a 15ft to a 10ft truck and also moved it to a location 20 miles away with no notice at all. Uhaul corporate eventually got us the right truck in the right area but we still lost almost 2 hours of our time and a lot of extra gas thanks to this guy.
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November 2021
Rented a 15 feet truck. Although it was dirty and had to clean it up, I paid what I needed to pay and nothing extra. The guy was nice and provided good service.
