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September 2021
I fell inside the store. I still have yet to hear from the District Manager. The step down inside the store is hard to see on a regular day. With a mask on it's even harder. My rental went fine other than I could have maybe saved myself $200 if I dropped somewhere closer to my destination. It was never suggested.
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December 2019
Make sure you get a contract with unlimited miles. You may have to return the truck to a different location but since they have so many local choice it shouldn't be a problem. Also some auto insurance policies cover rental vehicles example State Farm, check first, you save alot of money for having your own insurance.
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August 2019
The crew at the Charlotte airport facility went above and beyond to assist us in making sure we were on our way with a new truck within 20 minutes after we were stranded.
