Criswell does a great job helping me keep the maintenance up on my Jeep. David my service rep always greets with a smile and is very attentive to my concerns. Vanessa the service manager also is always willing to assist when needed. I am very grateful how the team at Criswell takes care of a Navy Veteran like myself.
November 2023
Neil was great, he was always available to provide updates and ETAs on back ordered parts for my jeep. My experience has been satisfactory.
August 2023
This was one the best car service experiences I have had. I was able set up an appointment for a recall quickly. They provided shuttle via Lyft so I did not have to wait. The service staff was friendly and knowledgeable. When I got my car back, it was clean and running better.
At Criswell Chrysler Jeep Dodge RAM FIAT, "We're Driven By You!" Part of Criswell Automotive - est. in 1972 - our family-owned dealership offers an outstanding selection of new and used cars and expert auto service to customers from Gaithersburg, Germantown, Rockville and throughout Maryland. Our Chrysler Jeep Dodge RAM FIAT dealership was built on a foundation of excellence in guest service, a legacy that continues today.