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“Came in on Friday 5/17 because I was in desperate need of new walking/gym shoes. I explained my leg injury and hip issues to the lady who helped me (I can't remember the name, I'm so sorry!). She brought out 3 different pairs and explained the benefits for each very thoroughly. I ended up with a pair of peach Hokas!Then Sunday, 5/17, I spent the day out in DC for my dog's race (she also came to the store with me, and the staff were so kind to allow me in with her - very much appreciated). I wore the Hoka's properly for the first time that day. They worked exactly as I needed! After miles of walking, no hip pain FINALLY!I'm so excited to get my activity level back up to where I used to be, and these shoes will help!I'm planning to be back in soon to get some trail shoes for hikes!Thank you so much!!”
9:30AM - 9:30PM
5425 Urbana Pike, Frederick
Shoe Stores
“A nice store with a wide selection of items, but a primary focus on gear for outdoor activities. We bought Lodge® cookware, a Coleman® cooling bed for our dog, a Carhartt® outfit for our granddaughter, some items for camping, and more. The staff was helpful and friendly.”
“Absolutely phenomenal customer service from the moment I walked in the door, but most of all a sales associate named Chris. Friendly knowledgeable, helpful and humble!
Chris is the red wing boot wizard, I had a long drive So I did not want to spend a lot of time picking out boots, Chris just knew exactly what I needed. Red ring location was very clean and organized, Every pair I wanted to try on in my side they had!
I truly mean it when I say it was just superb experience at the Fredrick location. Go see the Red wing wizard Chris. Thank you!”
“Great experience and service we go every year to get my wife’s Hoka shoes for work this year we got two pair. Jeff was very helpful and fitted her with Aetrex orthotics as well; now she swears that she walks on clouds!#Nurse #NurseLife #Hoka @ComfortOne shoes”
9:30AM - 7PM
220C Shorebird St, Frederick
Shoe Stores
“Piper was a tremendous help finding a New Balance shoe that would work with my brace for foot drop. Her sweet and gentle manner, her patience, as well as her knowledge and expertise impressed me beyond measure!! I will be forever grateful for her help!!! I wish I could give her 10 stars! I highly recommend her and the Shoe Fly store.”
“The best DSW in the dmv area. Always amazing customer service and great/organized selection of shoes. Yesterday a young gentleman, Thomas I think, was so incredibly kind and helpful in my search for a new boot. I love this place”
“I had such a pleasant experience purchasing ballet shoes and I look forward to returning! My coworker who teaches dance to preschool through high school students in the evenings suggested I go here. Footlights has an abundant inventory and employees who clearly enjoy what they do! The young gentleman who helped me was so kind and knowledgeable. As I was paying for my items, I observed him so carefully and gently assisting a mom and her very young daughter with choosing the best leotard. The young lady who worked the register was just as friendly as could be toward me. Thank you for a most positive experience and for helping me to select the most appropriate ballet shoes for my needs. ”
“As I entered the store, the cashier welcomed me and told me that if I needed any help, don't hesitate to ask! (Something I always do in every store I go into if I cannot find what I'm looking for or if I know already where what I need is located!)I had a very good experience in the Skechers store! I would definitely recommend purchasing soft, light and very comfortable footwear here! (I purchased a pair of the "Slip-ins") I am also very satisfied with my purchase!Great job Skechers! Keep up the great work and great workforce! I thank you for your professionalism!”
“My family visited Frederick this year because my boyfriend is from the area. We wanted to take advantage of some shopping, so I brought my little sister to the Velvet Lounge as I have been meaning to check this store out from several visits ago.Just as preface, my sister has a physical disability (achondroplasia) which makes shopping very difficult. She will frequently avoid it, but she wanted to enter the store because she thought the mannequins were fashioned very nicely and became excited about the styles (this is super rare for her, so I rolled with it).We started to look for clothes that could be easily tailored to accommodate my sister’s sizing needs. One of the salespeople — whose name I really wish I asked for — saw my sister getting frustrated about the material on a sweater and, very gently, offered to find easy-to-tailor alternatives that mirrored the style of sweater my sister liked. It was handled with such ease and no fanfare; there was no big deal made about my sister’s sizing needs and the woman was so kind and helpful that, after the experience, my sister reported she would love to go back (another rarity!).We were successful and my sister found two shirts that made her feel good about herself; I could not be more appreciative to the woman who had helped me, and the next time I return to Frederick, I am going to try to let her know just how much this meant to my sister and I! ❤️”
“All I have to say is Shannon is great she had no problem helping with me finding shoes and giving me recommendations, she went out of her way to help me and I can’t thank her enough. She had no problem with stopping the work she was doing and helping me out I can’t thank her enough!”
“I was in the Shoe Dept Encore store in Frederick, MD today buying shoes for myself and my son, it's his birthday today. We had a great time shopping, we were assisted by a very nice, friendly and helpful associate her name is Gabby. She took her time helping us, she was patient and kind. I will shop here more often and I highly recommend my family and friends to shop here as well and please ask for Gabby. Thank you Gabby for your help”
“I went here for the first time on 4/14. I’m petite and have struggled for a while to find clothes that fit good. The woman working there was very friendly and attentive! She knew my pants and shirt size just by looking at me. She checked in with me frequently and found many clothes that fit perfect. I have not experienced such superb customer service in a long time!”
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“Don't let the shoe store designation fool you. While they do have an excellent selection of work boots and shoes, they are an excellently well stocked hardware store. They also have a nice selection of work clothes. Their pricing is quite reasonable, and I shop here frequently, choosing to give my business to a small, independently owned business.”