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November 2023 by Larry Bowman 3rd
Best customer service ever. Lavonne or Lavonya is the best , she responds quick, she’s compassionate, she’s understanding and helped me through a difficult situation with Grace. Me n my Mother love Doug also. 6/5 stars lol
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May 2023 by Tony Tinsley
Bad business wouldn't help me with an accident claim when someone with a rental car ran into me. I asked for assistance in helping to deal with the rental company that wasn't taking responsibility for the accident and got now with Lavonia
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December 2021 by Arthur Turner
I had been inquiring about insurance for 2 property I own. One commercial and one residencial water view. I was told by several insurance agency that they could help me because of the locationsI was about to give up when some referred Porter & Brooks Insurance to me.They not only provided me with a low quote but in less than 48 hours. I now have house, commercial and auto with them. They are the best.
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March 2021 by Mark Davis
Dealing with Porter and Brooks Insurance Group has been a good experience.They are responsive to our needs and follow through in a timely fashion. We've been dealing with them for over 30 years.
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September 2020 by Odell Lewis
Knowledgeable customer service and an asset to to the Ft Washington Community. I definitely plan on switching to Allstate. Mr Brooks knows the insurance business!
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February 2020 by Rico Velasco
Bryan is the man! He went out of his way to help me with a customer service related issue and even gave me text updates so that I didn’t have to call him back!I definitely would recommend this agency for everyone! They’re incredibly professional and they really care about their customers. Thank you Bryan!
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December 2019 by Nuvee Netayavichitr
I was in the market for a home & Auto insurance and allstate came highly recommended. I was not disappointed, Doug is possibly the best agent I've ever met. I'm new when it comes to home insurance and he took the time to explain every detail, almost line by line till I was comfortable with the coverage. He also gave me better auto coverage with a competitive price, a huge upgrade from my previous auto insurance.
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September 2017 by Tondelaya SWINSON
Doug Brooks is an awesome agent, he sat with my husband and I for over an hour going over the rates and explaining everything in great detail. I learned so much in that one hour about insurance.
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September 2015 by Jennifer Guy
Doug Brooks is the nicest most honest guy. He is easy to do business with as I have for many years. For car insurance in Indian head md he is your guy
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September 2015 by Cherie Johnson
Doug Brooks is an awesome agent. He is very patient and caring and works very hard to find the best rates, coverages, benefits, etc.....for his clients. I enjoy dealing with him and look forward to going to him for all of my insurance needs!!
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September 2015 by Anita Allen-spinner
My husband and I really enjoy the ease and accessibility of working with Doug. He provides excellent customer service and works with our insurance needs and helps us to get the best rate possible. We are so glad we switched insurance companies. We are getting a better rate with great customer service. We would highly recommend Porter and Brooks for your insurance needs!!
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September 2015 by Asime Atuboyedia
Doug brooks is a great guy to do business with. For car or homeowners insurance in the fort washington area he is your man.
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September 2015 by Hanging With The Guys
Doug Brooks is one of the sweetest guys you'd ever want to know. He is an honest, family man. We are so proud to be counted as one of his friends, business and personally. Thanks for all your help over the years, Doug. Proud to know you. Margie Guy with EDDIE GUY, INC. ta/ GUY SEPTIC, Mechanicsville, Md
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September 2014 by jason guy
Doug Brooks takes real good care of my family. He's a very personable, likable family guy, trustworthy, easy to do business with. For your car insurance or auto insurance, life insurance and homeowners insurance, I highly recommend this guy! His office is in Indian Head Md, but we come up from Waldorf Md area for our insurance needs just to see him. He's worth the drive!
