Best customer service ever. Lavonne or Lavonya is the best , she responds quick, she’s compassionate, she’s understanding and helped me through a difficult situation with Grace. Me n my Mother love Doug also. 6/5 stars lol
May 2023
Bad business wouldn't help me with an accident claim when someone with a rental car ran into me. I asked for assistance in helping to deal with the rental company that wasn't taking responsibility for the accident and got now with Lavonia
March 2021
Dealing with Porter and Brooks Insurance Group has been a good experience.They are responsive to our needs and follow through in a timely fashion. We've been dealing with them for over 30 years.
From Porter & Brooks Insurance Group: Allstate Insurance
Part of what I like best about my job is that I can help with customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.
