“My experience was amazing. I was having a hard time setting my account up online. And Amber was very helpful and patient with me. Thanks PS for coming through in short notice.”
“Gentle Giant movers make my moving experience so much easier. They are very organized and work fast and efficient -- moving my 20+ boxes and furniture under 3 hours -- while making an effort to protect my things to avoid any damage during the move. Would definitely recommend them!”
“Donald is phenomenal and professional. He is always available and his customer service is superb. I especially like the way he secures the property and makes sure everything is safe. As a single woman I truly value this.”
8:30AM - 5:30PM
4814 Frolich Ln, Hyattsville“The pros at Olympia did a terrific move. The responded ligtnening quick for a very short notice request and the moving professionals were excellent, took great care for all household items, and were very efficient. Olympia is highly recommended!”
“I had the pleasure of speaking with Elexus, she was very professional, with excellent customer service, best experience I’ve had, she made me feel at ease with renting a unit. 10 out of 10 would recommend ?”
“Customer service: 5 stars for Star! She was super helpful and patient with us despite having multiple people show up close to closing time. She quickly found a solution to our problem and professionally handled all of the customers!Building: If’s probably a city thing but I see mouse droppings inside our unit sometimes. We do not store food but something that does lower my rating of the facility.”
“We landed in the DC area from Texas. We were blessed to find Ginger at Public Storage on Ritchie Rd. The facility is always clean and accessible during listed hours . We love this location . Thanks Ginger!”
“Alfredo was very customer-friendly and helped show me a few options, then processed my rental with no issues. Quite pleased with his support, expect my storage experience to be fine, as well.”
9:30AM - 6PM
10101 Martin Luther King Jr Hwy, Lanham“The customer service was excellent i was in and out in less than 30 minutes, the storage units were nice and clean Monte also showed me more than unit to make sure I was satisfied”
“Jenn was probably the most understanding manager I ever met. The customer service was top tier and I couldn’t ask for better. Best public storage manager ever!”
9:30AM - 6PM
9750 Apollo Dr, Largo“I just want to say the quality of this persons customer service is impeccable, not only did she break all of my questions down making me understand everything, but she was also very friendly! I love her cute little smile, and she was also very patient with all of my questions! I do believe her name was ky? Kai? I don’t know if that’s the correct spelling but oh my god I loved her! If I can only deal with one person it would be her! We need more of her in this world she is so sweet!”
9:30AM - 6PM
9641 Annapolis Rd, Lanham“Johnye was awesome. I told her I was a visual person; she didn't hesitate to take me to the chart and show me what my storage would look like. Then she showed me the difference of two feet. I felt like I chose the right storage location even though the Cube was not supposed to be my first stop. Thanks Johnnye for your assistance.”
“Denna was very helpful in helping me secure my unit. She was very knowledgeable in all areas and very respectful. I would highly recommend her and this facility to anyone.”
“Howard, Tim and Randy were completely fantastic. They were right on time and I have never seen 3 people pack and unpack a truck so quickly and efficiently. Everything is out of my storage unit and in my apartment in just under 3 hours. THANK YOU GUYS so much!”
“The GM of the location was very helpful understanding and sympathetic to me the day I was there. She explained everything to me and she made a rough situation better”
“After reading the reviews I chose this location and am not disappointed! The front office staff has been amazing and communicative. The facility is very clean and well maintained. All other tenants have been very courteous. I’m thankful I made the right choice!”
9:30AM - 6PM
2800 8th St NE, Washington“Exceptional Service! :)I recently had the pleasure of working with LaJuan at Extra Space Storage, and I must say, her service exceeded all expectations. From the moment I walked in, her warm demeanor and dedication to her work were evident. LaJuan's passion for helping customers like me was truly commendable.Throughout the process, LaJuan demonstrated her professionalism and hard work. She went above and beyond to ensure that all my needs were met and that I was satisfied with my storage unit. Her attention to detail and willingness to assist were greatly appreciated.Overall, I can't speak highly enough of LaJuan and the outstanding service she provided. Her sweet nature, coupled with her strong work ethic, made my experience at Extra Space Storage truly exceptional. I am grateful for her assistance and would highly recommend her to anyone in need of storage solutions. Thank you, LaJuan, for your invaluable help!”
“I could not have asked for an easier rental experience. They have the kindest, nicest Lady working there. The process to rent a unit took all of 20 minutes, and it was all done online/over the phone. 10/10!!”
8:00 AM - 6:00 PM
629 Constitution Ave NW, Washington“Found Bookstore Movers based on some Reddit reviews so decided to request a quote online. They got back to me the same morning via email which was crazy fast. And that experience was consistent every time I emailed them moving forward - amazing customer service. We got James, John, and Myree for our move and we couldn't have been happier. They were very quick and efficient, and overall very friendly people! All of our boxes were out the door in less than 20 minutes (about 15 boxes). The furniture took longer but that's to be expected, especially since they took the time to wrap everything up in moving blankets which was awesome! They chatted with us while they moved our stuff (but they didn't get side tracked) and were pretty fun to talk to. It was about $800+tip for an apartment to apartment move within Arlington. I don't know if that's a great value or not as I've only hired movers twice, but I do know my stuff arrived undamaged and they made the move pleasant and stress-free so for me it was well worth it. Will definitely be hiring them for my next move!”
“Mr Pedro, the manager is up and about when am at the space for smooth running. Also, always ready to assist with difficulty that I once had with my code. Thank you everyone at my space.”
“Keenan’s service was immaculate and professional. I enjoyed working with him. Will definitely use his services again. Also, the storage spaces that I was shown was very clean.”
“I came into office today at 4:55 pm and Cheryl was still willing to assist me in getting a unit. Never missed a beat . These are the kinda people PS should keep around. Thanks a million”
“I had questions regarding storage & Kiya had all the answers and showed me an awesome rate, must I say after work hours. She was still was ready to help me. Thanks a lot !!!!!!!! Definitely will be making public storage my new storage soon!”
9:30AM - 6PM
2000 Bladensburg Rd NE, Washington“The day that I came past life storage the gentleman was very helpful. Tell him when we was ready we would come back to support life storage walked in and seeing him again so we signed up to do business with you all. Very nice and very helpful.. one thing I do love as walking to the cleanest that plays a big pot will cap up. Thank you for that. ”
“Kiya was great! I drove all the way from Massachusetts to buy a car that has been in this storage location for 4 years. It was pouring rain and the storage unit owners lock was frozen. She was super helpful coming out in the rain to give us some WD 40 to free the lock. She made sure we got it out ok and was super helpful the whole time. Thank you so much! ?”
6AM - 9PM
7975 Branch Ave, Clinton“My experience with the Public Storage team in Clinton, MD was excellent from Nichele calling me 1st thing in the morning after I'd reserved a space the night before, to me arriving and being shown the options that I was interested in by her. The facility was clean & well-lit. The other customer service team members Fred & Carmen were super friendly and helpful also. They all made it seamless for me getting a storage space. The rates were great as well!! Thanks Nichele, Fred & Carmen!!! You are much appreciated. I'm adding an additional star ? to my 5 star rating!!!!”
“My husband and I have been storing our belongings here for years and have always experienced excellent customer service. Ron is especially great - they are blessed to have him!!”
“Ms. Danyelle is such a great soul it was a complete joy to meet her and of all of your employees come with this type of energy I will send everyone to Public Storage!”
“Management on site by far best that we have worked with. Very knowledgeable and friendly to me and my guys. Property always clean have not had any issues in the past three years we have been renting”
“I had a great experience with Reyna she was very pleasant and answered all my questions with ease. I was in between deciding on storage units and she made this decision very easy for me.”